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Internet Sales Coordinator
4 months ago
Job description
Permanent Opportunity/ Hourly base + Bonus with OTE of $85-125k annually
Primary Duties and Responsibilities:
- Effectively capture and convert Internet customer traffic into viable sales prospects by creating desire for Internet customers to visit our WHC’s.
- Create a positive experience for our Internet Customers through the use of email, on-line Live Chat and Division 1-800 numbers.
- Guide Customers through company consultative sales process via email, live-chat and phone.
- Provide immediate or same-day email or telephone response to all Internet Customer requests with a targeted goal of a 10-minute turnaround for all initial correspondence.
- Educate Customers on current/future community and product offerings and incentives
- Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
- Follow-up with Internet Customers per the follow-up program outlined by your division.
- Partner with the on-site NHC as appropriate to provide an extraordinary experience to our customers throughout the sales process.
- Manage and distribute electronic marketing collateral to prospective Customers who visit the company website.
- Create and effectively manage an internet Customer database which includes interest lists and VIP interest lists.
- Have a competent understanding of the Division’s product and community offerings and incentive opportunities at all times.
- Coordinate Sales Department efforts to improve collection of email contact information as part of Customer registration process.
- Regularly work in and around company communities, including, primarily, Welcome Home Centers.
- Monitor and update website data, digital photography, illustrations and virtual tours online and other company affiliated websites.
- Attend all Company Sales Meetings, Phone Banks and Training programs.
- Perform all other duties as assigned.
- Maintain all Social Media sites for Division.
Education and Experience Qualifications:
- Minimum High School Diploma or equivalent required, college degree preferred
- Strong computer skills required
- Effective writing skills
- Knowledge of Facebook, Twitter, YouTube, and Pinterest required
- Must have extensive internet exposure and/or Internet consumer experience
