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Project Management-EXP
2 weeks ago
Description/Comment:
Supports basic project management for technical and process improvement projects. Responsibilities include developing productivity tools, managing documentation, tracking schedules.
Hours: 7:00am to 4:00pm
Education:
Additional Job Details:
Must have ability to manage internal and external customer expectations and interactions in a professional manner. Knowledge of Smartsheet, Salesforce, Oracle desired. May need to flex hours to earlier if needed for East Coast customer. Position can be Hybrid.
Shift 1st
Please specify the weekly Travel Requirement None
Please list any additional Job Specifications
Qualifications
- Associate degree in Business Administration or relevant field plus 1+ year Project Management experience and 2+ years experience in customer service, scheduling or administrative support role.
- 5+ years Project Management experience in lieu of a degree.
- CAPM, PMP / PRINCE II certification desired.
- BA/BS degree preferred.
- Strong working knowledge of Microsoft Office (with importance on PowerPoint, Excel, Word), Windows, Office365, Outlook, Salesforce and Oracle.
- Strong organizational, time management, project management, and analytical skills.
- Technical/mechanical aptitude a plus.
- Superior follow-through skills.
- Experience managing multiple priorities or projects simultaneously and keeping them progressing to successful completion.
- Experience in supporting multiple cross-functional team members with an ever-evolving variety of tasks.
- Strong customer service skills with a focus on providing best in class service.
- Experience in establishing, measuring and meeting metrics applicable to specific role requirements and reporting to management on progress.
- Ability to work on a variety of special projects as required by management.
- Demonstrates clear, professional, and proactive communication, both verbally and in writing.
- Demonstrated ability to root cause potential issues in complex projects as well as solution/action those issues.
- High level of initiative to continuously improve processes and customer experience through action and ownership.
- Ability to create program specifications, standard work, and training documents.
- High degree of ability to interface with the customer and internal staff, make independent decisions, and recognize and solve problems with little or no supervision.
- Previous experience in a position that required significant exposure to high profile customers and projects preferred.
- Knowledge of self-storage, hospitality, commercial construction or software implementation projects desired.
Education
Associates Degree
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