Guest Experience Expert

3 months ago

Greensboro, United States Marriott Full time

Additional Information Front Desk Agent Job Number 24162222 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    1 month ago

    Greensboro, United States Marriott International Inc Full time

    Additional InformationOvernight Shift Job Number24199642 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    1 month ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 days ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationJob Number24216032Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 days ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationJob Number24216032Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 days ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Job Number24216032Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated...

  • Guest Experience Expert- Overnight

    3 months ago

    Greensboro, United States Marriott Full time

    Additional Information Overnight shift Job Number 24150085 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth...

  • Guest Experience Expert- Overnight

    2 months ago

    Greensboro, United States Marriott Full time

    Additional Information Overnight shift Job Number 24150085 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Greensboro, Georgia, 30642, Greene County, GA, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 days ago

    Greensboro, Georgia, 30642, Greene County, GA, United States Marriott International, Inc Full time

    Additional InformationJob Number24216032Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert- Night Auditor

    4 weeks ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert- Night Auditor

    1 month ago

    Greensboro, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 months ago

    Greensboro, United States Marriott Full time

    Additional Information Front Desk Agent Job Number 24162222 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a...

  • Guest Experience Expert- Night Auditor

    1 month ago

    Greensboro, United States Marriott International Inc Full time

    Additional InformationOvernight Shift Job Number24199642 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Guest Experience Expert- Night Auditor

    3 weeks ago

    Greensboro, United States Marriott International Inc Full time

    Additional InformationOvernight Shift Job Number24199642 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Greensboro, GA, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Arrival Expert

    2 weeks ago

    Greensboro, United States Marriott International Inc Full time

    Guest Arrival Expert at Marriott International, Inc summary: The Guest Arrival Expert at The Ritz-Carlton is responsible for creating exceptional first impressions for guests upon arrival and departure. This role involves managing operational needs, addressing guest requests, and providing information about local attractions, all while ensuring a safe and...

  • Guest Arrival Expert

    2 weeks ago

    Greensboro, United States Marriott International, Inc Full time

    Guest Arrival Expert at Marriott International, Inc summary: The Guest Arrival Expert at The Ritz-Carlton is responsible for creating exceptional first impressions for guests upon arrival and departure. This role involves managing operational needs, addressing guest requests, and providing information about local attractions, all while ensuring a safe...

  • Guest Arrival Expert

    3 weeks ago

    Greensboro, United States Marriott International, Inc Full time

    Guest Arrival Expert at Marriott International, Inc summary: The Guest Arrival Expert is responsible for creating memorable first and last impressions for guests at The Ritz-Carlton by providing exceptional service during their arrival and departure experiences. This role involves addressing guest requests, processing operational needs, and sharing local...

  • Guest Arrival Expert

    3 weeks ago

    Greensboro, United States Marriott International, Inc Full time

    Guest Arrival Expert at Marriott International, Inc summary: The Guest Arrival Expert is responsible for creating memorable first and last impressions for guests at The Ritz-Carlton by providing exceptional service during their arrival and departure experiences. This role involves addressing guest requests, processing operational needs, and sharing local...