Events Coordinator

3 weeks ago

Omaha, United States The Salvation Army Central Territory Full time
Job Description

The pay range for this position is $18.00 to $20.00 per hour.

The Salvation Army Omaha Kroc Center is seeking energetic and relationship-oriented individuals to be part of our team. The Kroc Center is a unique, privately owned community center that strives every day to enrich the lives of the people we serve - physically, spiritually, and educationally. Voted as a Best Christian Workplace by BCWI for two years in a row, you can be part of a passionate team who love to serve and support one another and our community. At the Kroc Center you will have the opportunity to use and develop your experience and skills in a fun and caring environment. If that sounds intriguing to you then read more about our needs and expectations - we can't wait to meet you

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Ray and Joan Kroc Corps Community Center Purpose Statement

Inspire people to discover their God given talents and develop their potential through artistic, educational, physical, and spiritual experiences in a Christ-centered atmosphere.

Job Summary/Primary Purpose: Provide support and assistance to Events functions at the Kroc Center, acting as the primary client liaison. Work with clients and Kroc staff to assure successful events that exceed expectations and provide a superior guest experience. Assist with all aspects of event prep, execution, and completion. Assist Community Engagement Director with client contact, proposals, contract development, Banquet Event Order (BEO) creation, and other administrative duties. Point of contact for external caterers.

Essential Duties and Responsibilities:

1. Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure room(s) are set as contracted. Confirm and assist in set-up as needed.

2. Enthusiastically greet and direct clients and guests.

3. Work with client to ensure all requests are met.

4. Organize, book, and provide assistance for birthday parties.

5. Creatively resolve issues/complaints and involve management as needed, following established policies and procedures as appropriate.

6. Help with set-up and clean-up for both internal and external events.

7. Maintain all equipment and facilities in an organized, clean, and safe environment

8. Complete administrative tasks and special projects, adhering to deadlines, as assigned by the Community Engagement Director.

9. Consistently provide clear communication to other departments as needed.

10. Demonstrate a high level of responsiveness for both internal and external customers and provide exceptional client service.

11. Make or arrange for last minute adjustments in room or equipment set-up, following Kroc Center policies and communicating to appropriate staff as necessary.

12. Consistently provide accurate updates and feedback to management.

13. Follow and ensure adherence to The Salvation Army Policies and Procedures.

14. Interact professionally in all contact, as required, with the public, business community, and Salvation Army Officers and staff.

15. Attend all required department and facility meetings and training as assigned.

16. All other duties as assigned.

Additional Information

Supervisory Responsibilities: N/A

Education and/or Experience: High school diploma or equivalent (GED) preferred and 1 year or more of experience in guest services or related experience preferred.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

1. Good communication skills including interpersonal skills.

2. English proficiency required; Spanish language skills helpful.

3. Ability to speak effectively before groups of customers or employees of organization.

4. Exceptional flexibility and ability to work on multiple projects or tasks simultaneously.

5. Ability to collaborate and work within a team.

6. Attention to detail, creative problem-solving, and conflict resolution skills.

7. Demonstrated ability to handle confidential matters

8. Strong independent judgement.

9. General computer knowledge is required to access payroll, timekeeping and personal data via a web-based system.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations: Must hold a valid Nebraska food handlers certification or be able to attain within 30 days of employment. Must successfully complete Safe from Harm training as established by The Salvation Army.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include good speaking, hearing and vision. Excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate equipment. This position requires the ability to lift and/or move more than 30 pounds. Must be able to walk frequently, including stairs.

Working Conditions: The work environment is a community center with light to moderate traffic and noise levels. Must be able to work in a variety of environments including but not limited to darkened rooms, around crowds, loud noises, small spaces, and/or flashing lights.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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