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Receptionist

2 months ago

Fort Lauderdale, United States LSS Law Full time

We are a boutique bankruptcy law firm, with offices in Fort Lauderdale and Miami. We represent debtors, creditors, and bankruptcy trustees in all types of bankruptcy cases. Our law firm is growing rapidly, and we are looking to hire an experienced Part-Time Receptionist. Please read all the way through and follow the instructions for applying. Do not apply through this posting service we will only see resumes sent via e-mail, as instructed below. We are looking for an A+ player with the talent to help us expand our entrepreneurial business. You will need to bring a high level of energy, positivity, and a can-do attitude to work every day. Skills and experience are required and valued, but attitude, character, personality, and integrity are also important. The ideal candidate will have a growth mindset, an ability to relate to people in crisis, and a good sense of humor. This Receptionist position is part-time, so you Must be able to work 15-20 hours per week. Responsibilities: Providing front-line customer service to clients, potential clients, community contacts, referral sources, and others, by greeting visitors, screening emails, and answering incoming calls Entering and managing leads in the firms CRM Identifying sources of leads Helping clients troubleshoot technical issues over the phone and through e-mail Helping constantly improve the client experience through consistent communication Doing basic data entry and office support tasks (copying, faxing, scanning, and mailing) Word processing Qualifications: Friendly, personable, likable, and professional Understanding and empathy Ability to take directions and follow instructions Know when to ask for help Ability to adapt to changing conditions Be a results-driven achiever Detailed oriented Proficient in Microsoft Windows, PowerPoint, Excel, and Word Superb communication skills both written and verbal Exceptional active listener Team player Willing to pitch in whenever and wherever necessary Prior experience in customer service, client relations, or similar fields is also required To apply and ensure you make a great first impression, please email your resume to careers@lss.law with your name spelled backward in the subject line. Include: 1. Your resume, including your work history (most recent first) with all-time gaps explained 2. References (they will be contacted later in the process) 3. As a closing sentence, please write I have read the instructions contained in this job posting, I have followed the instructions, and I am your next Receptionist If you dont follow these directions, we will not consider your application because following directions and attending to detail are important for this position. We will contact you within 3 days if you qualify for the second round of consideration. We look forward to hearing more about you. Compensation: $19 - $22 hourly

Providing front-line customer service to clients, potential clients, community contacts, referral sources, and others, by greeting visitors, screening emails, and answering incoming calls Entering and managing leads in the firms CRM Identifying sources of leads Helping clients troubleshoot technical issues over the phone and through e-mail Helping constantly improve the client experience through consistent communication Doing basic data entry and office support tasks (copying, faxing, scanning, and mailing) Word processing