Schedule Specialist Home Health
4 weeks ago
We are hiring for a Schedule Specialist.
At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Education Requirements
- High school education or equivalent
- Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
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