UI Claims Analyst

Job Description As the world of work evolves, human capital management must keep pace. Employers have been seeking scalable, client-focused alternatives. In response, Experian has brought together the industry’s experts to offer the best of the best– a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation. We are keeping the focus and flexibility employers value in boutique providers and adding the resources and security of Experian. We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are seeking a UI Claims Analyst to partner with our clients in managing the unemployment claims process and act as a liaison between the employer and the state agencies. What you’ll do: Coordinate with clients to gather all relevant information necessary to respond to an unemployment claim Prepare and submit a comprehensive response to the unemployment claim that provides the best chance of a successful outcome Field, triage, and respond to requests for additional information from state agencies Develop partnerships with client contacts and use those relationships to coach on what additional steps or processes they might use to have more successful outcomes in the future Analyze unfavorable determinations and advise clients on likelihood of success on appeal File appeals to determinations with state agencies to request hearings be scheduled