Application Engineer_

Allied Machine & Engineering, headquartered in Dover, Ohio, is a leading manufacturer of holemaking and finishing cutting tool systems. Our tooling solutions deliver the lowest cost per hole in a wide range of applications. Job Summary: Our Application Engineer provides comprehensive technical support to customers and acts as a key liaison between customers and the company by providing practical solutions to their hole-making needs. This is a non-remote position, and is required to work in our Dover, Ohio location. Requirements Duties/Responsibilities: + Offer technical assistance to customers, addressing inquiries, and providing guidance on product usage. + Recommend and customize products or services to meet unique customer requirements. + Diagnose and troubleshoot technical issues, working to find effective and timely solutions. + Collaborate with sales teams, product development, and other departments to enhance customer support. + Maintain detailed documentation of customer interactions, configurations, and technical support provided. + Provide training to customers on product usage, ensuring effective and informed use. + Perform other related duties as assigned. Skills/Abilities: + Strong technical aptitude with in-depth knowledge of the company's products and their applications. + Excellent communication skills, both written and verbal, to effectively interact with customers and internal teams. + Problem-solving skills and the ability to diagnose and resolve technical issues. + Collaboration and teamwork, working closely with different departments to address customer needs. + Presentation skills for conducting technical presentations and demonstrations. + Detail-oriented with the ability to document customer interactions and product configurations. + Continuous learning mindset to stay informed about industry trends and emerging technologies. Education/Experience: + Associate degree in engineering or a related field (bachelor’s degree preferred). + Understanding of manufacturing and measurement processes. Physical Requirements: + Willingness to travel occasionally for on-site visits. + Ability to lift up to 32 pounds unassisted. Benefits + Competitive wages and increases + Paid time off that begins to accrue immediately + Paid holidays + Healthcare, dental, and vision insurance + Clean, safe working conditions + Climate controlled (72° year-round) + Bonus incentive program + 401k Plan with a generous company match + Apprenticeship program + Tuition assistance program