Principal Product Manager, Bank

3 weeks ago

Seattle, United States Social Finance Ltd Full time

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

We are seeking an experienced, strategic, and highly collaborative leader to build and drive a new business at SoFi - Payment Services & Bank Sponsorship.

The role requires a combination of financial systems technical expertise, strategic product thinking, and a passion for results while managing risk and regulatory obligations.

The Principal Product Management for Commercial Payments & Bank Sponsorship will thrive in a highly entrepreneurial and collaborative environment. You will champion this new business within SoFi and to new customers while managing regulatory and business risks. You will develop the payments product strategy with your business and engineering team leaders, fulfilling your commercial payments roadmap while developing a platform that aligns work in our retail and processor segments. Your objectives are directly linked to business metrics such as revenue, operational efficiency, cost, customer acquisition, expansion and retention.

This role is inherently cross-functional. You will work closely with engineering, design, data science, marketing, operations, finance, risk, legal, compliance, AML, and executive teams to set business objectives, define product strategy, prioritize features, and execute business operations. You'll play the critical role of driving the business while bridging the technical and business worlds to drive profitable business growth while managing risk.

What you'll do:

  • Leading product development: They lead cross-functional teams to build products from ideation to launch, including conducting market research, defining product requirements, developing product roadmaps, and overseeing product design and development.
  • Managing product launches: Oversee product launches, including developing go-to-market strategies, coordinating with marketing, and ensuring successful product adoption.
  • Be execution and outcome driven on a daily basis while balancing the long term strategic vision.
  • Define product strategy that drives a market-leading solution relative to competitive trends while also driving additional lines of revenue to create growth on the sponsorship portfolio
  • Create and evangelize a product vision and own a multi-year product roadmap, including prioritizing and driving backlogs for launch with your dedicated engineering teams
  • Oversee an enterprise sales pipeline, along with an existing account management team to manage existing customer relationships, including growing existing relationships
  • Clearly outline and understand the risk management and compliance requirements for the business line and partner with risk, legal, and compliance teams to manage the business within our risk appetite
  • Work with the full cross-functional team (marketing, product, design, engineering, compliance, risk, AML, finance and operations) for your line of business & initiatives, to help execute on the strategic vision
  • Providing product expertise: The principal product manager acts as the subject matter expert on their product, staying up to date on industry trends and best practices, and providing guidance to other teams.
  • Defining and measuring product success: The principal product manager establishes product success metrics and regularly monitors product performance against those metrics, making adjustments as needed.

What you'll need:

  • Full stack "operator": ability to both create and execute the business and product strategy; with clear objectives, but limited, ambiguous, or varied direction
  • Experience in the Fintech and Bank sponsorship spaces
  • Ability to operate cross-functionally, leading and influencing colleagues, and ultimately leading to timely tactical decision making to advance our objectives
  • Flexible and collaborative approach to problem solving and ideation
  • Superior communication skills, written and verbal. Experience presenting to C-level leadership
  • Deep curiosity for how complex (financial) systems work, and an ability to internalize and analyze this information quickly
  • A blend of demonstrated business, product management, financial management and execution skills
  • Experience delivering quality software that solves business and user needs
  • Data-driven approach and excellent analytical skills
  • Passion for your full breadth of customers You do right by them, always
  • Bachelor's degree or higher with a technical discipline

Preferred:

  • 7+ years in product management or general management
  • Experience with banking fundamentals: ex regulatory bodies, account designations, entity considerations for onboarding.
Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensiveand competitivebenefits, visit ourBenefits at SoFipage SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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