Implementation Specialist
2 weeks ago
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun We are committed to our customers, employees and the communities where we live.
We are looking for a motivated, enthusiastic team player with great attention to detail to work with account management on setting up and updating accounts for our Resident Screening team
What you will do
Use your strong attention create new Resident Screening accounts
Monitor maintenance queues for account updates and complete cases per defined deadlines
Respond to account change requests from the account management team in an accurate and timely manner
Use your strong Excel skills to sort through weekly setup audits, make corrections and navigate property worksheets in the account creation process
Communicate with the technical support team through CRM cases to implement mass change requests
Review client activation agreements to set pricing for services within the system and determine client billing preferences, as well as create new company accounts
Review contract addendums and implements pricing changes and service add-ons
Communicate with the Billing team through CRM cases to ensure client billing preferences are set correctly
Collaborate on product enhancements and work cooperatively with account management and sales teams to ensure timely account creation
Be part of a great team and collaborate with Breeze team members across the U.S.
What you need to have
High School Diploma
2-3 years of experience working in an administrative capacity
Strong data entry skills with a high accuracy level
Proficiency in MS Office Suite and Outlook with intermediate Excel skills
Awesome written and verbal communication skills
Flexibility, and the ability to manage changing priorities
Collaborative approach to work and the ability to work effectively in a fast-paced environment
What would be helpful to have
Associates degree in Business or related area
What you get as a Yardi Employee
A great place to work with fantastic people
Ability to learn and develop professionally
Competitive compensation
Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more
At Yardi, we’ve created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun Come join our growing team
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
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