Help Desk Intern

2 weeks ago

Dayton, United States Dayton Freight Full time

Overview:

A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor.

Responsibilities:
  • Assists the Help Desk Team to deliver technology support
  • Assist with the deployment of new equipment
  • Assist with software installs
  • Assist in collecting information for the equipment inventory

Goals of the Internship:

  • Learn some of the many facets of Information Services and Technology
  • Hands on learning experience in the technology arena
  • Learn how to work with different types of personalities
Qualifications:
  • Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
  • Ability to work in both a team environment and independently
  • Time Management
  • Analytical skills, the ability to solve problems that may come up during a typical work day
  • Strong written and verbal communication skills
  • Strong interpersonal skills with end users, customers, and management
  • Ability to communicate IT terminology to someone that does not understand technical terms
  • Must be pursuing a degree or certificates in a computer related field
Benefits:
  • Stable and growing organization
  • Competitive weekly pay
  • Professional, positive and people-centered work environment
  • Fast-paced work environment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

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