Quality Manager

4 weeks ago

Southaven, United States CareerBuilder Full time

Job DescriptionJob Description

We are seeking a proactive and experienced Quality Manager to spearhead our commitment to excellence. As the Quality Manager, you will have the vital responsibility of overseeing Product/Supplier Quality, ensuring that the highest standards are consistently met. Beyond that, your domain will encompass all quality-centric activities. A significant aspect of your role will be the development, establishment, and diligent implementation of in-house quality procedures, standards, and specifications. Your insights and expertise will be instrumental in elevating our quality assurance practices, driving organizational excellence, and ensuring customer satisfaction. If you're passionate about setting benchmarks in quality and leading teams to achieve them, we would love to hear from you.

POSITION SUMMARY

The individual in this role is responsible for overseeing ProductSupplier Quality along with all quality related activities. This includes establishing and implementing in-house quality procedures, standards, and specifications. This position is located in Southaven, MS, and relocation assistance is offered for qualified candidates seeking to contribute their expertise to our dynamic team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Record, analyze and distribute statistical information (i.e. warranty rates on

products/suppliers)

Development of analytical tools for monitoring quality business aspects

Analysis of periodic reports to determine trends and point out possible problems

Development of different levels reports to present current status

Providing

interdepartmental/intercompany

technical support

Providing Technical drawings with explanation of specific product features

Providing PPAP documentation for customer product validations

Supplier drawing approvals

Customer communication in reference to product quality

Direct quality incidents investigations

Direct and design testing procedure to determine failure modes

Analysis of test results in conjunction with statistical data of warranty returns

Determine product disposition in case of validated nonconformance

Cost and Risk Analysis

Analysis of historical data in reference to the same product or failure mode

Cost recovery supplier communication

Evaluate and approve implementation of required corrective actions

Specifying quality requirements of raw materials with suppliers

Guiding suppliers in proper selections of manufacturing process

Demanding compliance to proper manufacturing standards

Ensure product complies to standards at both national and international level

Providing Quality Compliance Certificates

Providing Environmental Compliance Certificates

Supporting product validation process

Determine product critical characteristics requiring evaluation in product validation process

Determine product testing methodology and interoperation test results

Providing approvals or rejections in questionable cases

Supplier drawing approvals

Providing pass thru approvals when justified

Writing management and technical reports

Provide customers with quality related technical communication

Providing customers with testing reports with explanation of product performance when requested

Answering to customer technical concerns related to product features, performance or quality

Providing customers with corrective action taken to rectify quality issues

Selects, orients, trains, coaches, counsels, and disciplines associates in coordination with the Human Resources Department.

Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development.

Undertakes additional responsibilities and tasks as directed by management.

QUALIFICATIONS

( Education, Experience, & Skills required)

Post Graduate qualification in Engineering or technical background required

5+ years of experience or equivalent combination of education and experience

Proficient in Microsoft Office applications such as Excel, Word, and Outlook. Advance skill set needed in Excel.

Demonstrates the ability to design workflows and procedures, generate innovative solutions, identify and resolve issues promptly, and coordinate projects effectively.

Displays proficiency in project management and coordination.

Exhibits professional experience working collaboratively in a team environment.

Shows the capacity to generate creative solutions.

Demonstrates skill in writing routine reports and correspondence.

Possesses effective verbal communication skills, with the ability to address groups of customers or employees in an organization.

Must possess excellent communication skills, both written and verbal.

Demonstrates a high level of accuracy and thoroughness in work.

Displays diligence in completing tasks in a timely manner, utilizing effective time management skills.

Requires strong leadership abilities, both in managing direct reports and leading others.

Company DescriptionWAI is a leading international automotive parts manufacturer and distributor. Innovation and creativity are the forces that drive WAIs success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be first-to-market with the latest model products available.Company DescriptionWAI is a leading international automotive parts manufacturer and distributor. Innovation and creativity are the forces that drive WAIs success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be first-to-market with the latest model products available.

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