Room Attendant

2 months ago

Houston, United States Lowe Re Full time

**Room Attendant**

Magnolia Houston

Houston

Texas

Job Overview

This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for maintaining the cleanliness of guest rooms, corridors, housekeeping storage and linen closets and other assigned areas. Additionally, s/he shall respond in a timely manner to meet the needs of housekeeping, management, front desk, dispatch and guest service calls. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Destination Hotels.

Essential Functions

* Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries

* Monitor and maintain effective organization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities

* Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift

* Provides accurate key control and effective security for all keys, buildings and vehicles

* Maintain complete knowledge of proper maintenance and use of equipment

* Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping storage closets and public areas as assigned

* Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards

* Follow proper procedures to report any damages or maintenance problems

* Handle lost and found items according to department and company procedures

* Report to work on time and according to posted schedule

Qualifications

* High school diploma or general education degree (GED or at least six months related experience and/or training; or equivalent combination of education and experience)

* Previous hospitality experience in a Four Diamond quality organization preferred

* Must be able to understand, speak, read, and write in the basic English language

* Must be available to work, varied shifts and flexible schedules

Area of Interest

Rooms & Operations

Job Type

Full Time

Type of Position

Hourly Position

Req ID

32859BR

Bonus

Non-Eligible

Relocation

Not Available

Property Introduction

At the Magnolia Houston, a Tribute Portfolio Hotel, we have an inviting spirit and dedication to making guests feel instinctively cared for. Rated One of the top 100 New Hotels in the World by Cond Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houstons most distinct properties. Located in the heart of downtown Houston, you will be a part of helping our guests discover a destination dedicated to pure hospitality whether traveling for business or pleasure.

Company Introduction

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

** Room Attendant | Lowe DHR**

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