On Site Coordinator

1 month ago

Washington, United States WorldStrides Full time

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.

The On-Site Coordinator is a customer service liaison representing WorldStrides to our customers on tour. An On-Site Coordinator is assigned to, and stays at, a hotel property housing our student tour groups. Responsibilities include assisting the group(s) with check-in and check-out procedures, coordinating group activities (i.e., breakfast and meeting space) with hotel staff, meeting nightly with the Program Leader to assist with the group's needs and requirements. On-Site Coordinators are not required to tour with the group(s) during the day, however, they must remain at the hotel at all times while the group is in-house.

Essential Functions:

Efficiently manage arriving and departing groups in an expedient, courteous, and customer-focused manner

Manage any issues that occur while engaged with the group

Maintain/exceed a high level of professionalism and provide exceptional customer service at all times

Other duties as assigned by the Manager

Work Schedule:

Flexible, part-time, seasonal schedule during our busy season (March through June)

Must be extremely flexible to accommodate scheduling needs - to sometimes include weekend work and extended stay assignments

Perks at Work:

Paid training

Hotel accommodations booked by WorldStrides

Meal per diem (if applicable)

At WorldStrides, the experience is everything. By joining our team, you help provide moments that delight and open up the world of learning. Our team is truly passionate about making each experience a once in a lifetime opportunity for each traveler that is easy to manage from A to Z. Each journey is different, which is why we offer a broad range of experiential learning programs for groups and individuals of all ages throughout their lifelong learning journey.

If we have learned anything over this last year, it is that being able to experience different places and things while interacting with new people is imperative to not only personal growth but also to general well-being. So, let's get out there-together. To learn more about our brand, our mission and our commitment to health and safety, please visit our website at .

We also take COVID protocols very seriously and are committed to the health and safety of our team members, participants, vendors, and partners which is why we have put extensive measures in place around mandatory vaccinations, PPE and other safety guidelines that follows both the CDC and World Health Organizations guidance.

As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

DC Tour Central; New York Tour Central; Vienna, VA

Team player that works well with students, hotel, and office staff.

Dedicated, reliable, energetic, enthusiastic, career-minded individual.

Excellent written and oral communication skills.

Highly organized, detail-oriented and skilled at multi-tasking.

Quick thinking and creative problem-solving skills are required.

Ability to tactfully manage stressful and/or challenging situations.

Fundamental computer literacy/skills (Microsoft Office).

Must be a minimum of 21 years of age.

Must have a valid U.S. driver's license and the ability to drive in the D.C. metro area.

Must be available to work during peak season from March through June.

Must be able to walk up to five miles per day for consecutive days and lift 25 pounds.

Not Eligible #J-18808-Ljbffr

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