Patient Navigator

2 weeks ago

Sunnyvale, United States Spring Fertility Full time
Who is Spring Fertility?

We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys
Why should you join our team?

We are a mission-driven organization that is looking for high performers, movers, shakers and innovators We are working hard to create a first-class fertility practice, but we know how to have fun too We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.

Role Summary

This role will assist in supporting our Donor Program - NEST. In this capacity, the Third Party Patient Navigator is essential in establishing an exceptional experience to all our patients. They work hand in hand with our NEST and primary care teams to prepare our patients' gamete donor candidates with the information they need to approach their egg/sperm donation. They simplify an often difficult and confusing process and ensure compliance with regulations and laws for Human ART in the U.S., state, adheres to the policy and procedures of Spring Fertility and ensures work is performed in accordance with ASRM and FDA standards.

Some day-to-day duties include:
  • Generate journey maps and calendars based on treatments plans
  • Facilitate, track and document completion of tests and diagnostic procedures
  • Develop trust and positive rapport with all new patients
  • Explain complex medical process and terms in a digestible manger
  • Monitor patient compliance and readiness for treatment
  • Scheduling appointments
Education, Licenses, Certifications

Our ideal candidate has a Bachelors degree, a passion for women's health and experience working in 3rd Party (Fertility)
Employment Type

This is a full-time non-exempt position that requires early hours, rotational weekends and holidays.
Compensation

The salary range for this role is $24-26/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Benefits

Investing in you today
  • Competitive Medical, Dental, and Vision Plans
  • Paid Time Off to enjoy "you" time
  • Additional benefits - WageWorks Commuter Benefits, Pet Insurance, Discounted rates on home and auto insurance
  • Career development and cross-training opportunities
Investing in your future
  • 401k Match with up to 4% matching
  • Fertility Benefits Program
  • Paid Life and Disability Insurance

#INDSFT

Don't have it all? We still welcome you to apply

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
We are scientists. We are humanists. We are passionate about fertility.

Visit our Careers Page to learn more about us www.springfertility.com/careers

*California and Oregon Employees Only - In accordance with CDC, state and local guidelines, Spring Fertility requires all on-site (or remote employees who come on-site) to be fully vaccinated for COVID-19. To be considered for employment opportunities at Spring Fertility, candidates must be fully vaccinated (including all eligible boosters recommended by the CDC) by potential start date. If not eligible to be boosted at this present time, it will be required when you meet eligibility should you be offered a position at Spring. Exceptions will be made for candidates who are not able to be vaccinated due to medical or religious reasons under federal, state, and local laws.

CCPA disclosure notice here.

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