Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. We are building a team as diverse as the world we serve. So, show us what you are made of. Position Summary An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services. Responsibilities High School Diploma or equivalent 2-years of consumer retail sales experience Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty Problem solving as it relates to customer complaints Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles Must complete and maintain all of the current and required Firestone Complete Auto Care store education courses & modules required for this position Our Crew Knows Benefits Health benefits that start on day one of employment, for all of our full-time teammates: Paid vacation and holidays On-the-job training and company-funded ASE certifications Tuition reimbursement program 401(k) match Vision and Dental Coverage On demand pay (daily pay) program available Our Values Give Back To You Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community & Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always. #J-18808-Ljbffr