PT Reservations

2 weeks ago

Charlottesville, United States Thomas Jefferson Foundation Full time
PT Reservations & Ticketing Specialist

Monticello seeks a guest-service oriented person to work in our Reservations and Ticket Offices. Successful candidates will have enthusiasm for working with people, experience in customer service/sales/hospitality, and the ability to multi-task with ease.

Requirements:
  • Experience with point-of-sale or ticketing software
  • Strong verbal communication skills
  • Comfortable working with and troubleshooting technology.
This position will split time between our Reservations desk and Ticket Office.

Duties include:
  • making adult, school, and individual reservations
  • coordinating special guest visits and requests
  • at times answers the main phone line and direct calls appropriately.
  • serve as lead staff member when the Team Lead is absent.
Additional responsibilities include:
  • selling tickets,
  • providing visitor information to guests,
  • cash handling
  • reconciling the day's sales

This is a part-time position, 20-25 hours per week, including Fridays and Saturdays. Must be able to work a flexible schedule, including holidays and occasional after hour events. Position open until filled.

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