Customer Support Agent Entry Level

4 months ago


Las Vegas, United States Celsius Network Full time

**Customer Support Agent Entry Level**

Customer Support Las Vegas, Nevada Department **Customer Support** Minimum Experience **Entry-level** About Celsius Network

Celsius addresses the financial needs of todays consumers worldwide through a democratized interest income and lending platform accessible via a mobile app. With a mission to put unparalleled economic freedom in the hands of the people, and a core belief that financial services should only do what is in the best interests of the community, Celsius is a modern platform where membership provides access to curated financial services that are not available through traditional financial institutions. Crypto holders can earn high-yield compounding interest by transferring coins to their Celsius Wallet and can borrow fiat currency against their crypto collateral at the lowest interest rates in the space.

The Celsius team is committed to doing good and doing well. We believe in the power of disruption and the importance of decentralization to create a new system that acts in the best interest of everyone. Each member of our team brings something unique and innovative to the table, but the common thread that links us together is our passion for blockchain, equality, and leading the next financial revolution that changes the equation to bring power back to the people.

Celsius is looking for an entry level support agent that will respond to users inquiries via our ticketing system and live chat. This role is responsible for resolving all inquiries that our users might have in a professional and timely manner. In this role you will report directly to your assigned team leader.

Our ideal candidate will be highly organized, multitasker, detail oriented, energetic and self-motivated in a very fast-paced environment who has a can-do attitude.

Customer Support Agent Entry Level

Responsibilities:

* Provide direct customer support via tickets and live chat

* Helping users with onboarding and account-related requests

* Identifying customer needs and helping customers use specific features

* Reporting product malfunctions

* Follow up with customers to ensure their technical issues are resolved

* Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements:

* 1-2 Years of Experience as a Customer Support agent

* Prior experience as a Call Center agent is considered as an advantage

* Experience using help desk software and remote support tools

* Understanding of how CRM systems work

* Excellent communication and problem-solving skills

* Ability to multitask and prioritize

* Customer-focused mindset

* Advanced level of English (C1)

* Ability to work in a team that offers 24/7 support

* Team player that can also work independently

* Be able to work in a global environment

*Familiarity with crypto and/or financial services is a plus*

Celsius is currently operating fully remotely while navigating COVID-19 guidelines, however, Celsius has offices in Hoboken, New York City, London, Tel Aviv, Cyprus and employs remote employees based in cities all around the world.

Location Las Vegas, Nevada Department Customer Support Minimum Experience Entry-level



  • Las Vegas, United States Fresh Form Draft Full time

    Entry Level Customer Service AgentDepartment: Setup Winks Employment Type: Full Time Location: Las Vegas Compensation: $17.25 - $24.00 / hour DescriptionJob Title: Entry-Level Customer Service Assistant Location: Las Vegas, NV Position Type: Full-Time We are seeking a friendly, detail-oriented Customer Service Assistant to join our team. As a Customer...


  • Las Vegas, United States Marcus & Millichap Full time

    Interested in a career in commercial real estate with the top investment sales firm in the nation? Marcus & Millichap is the industry’s largest firm specializing in real estate investment sales and financing, as well as a leading source of research and advisory services. As leaders in commercial brokerage, we are continuing to build our Investment Sales...


  • Las Vegas, United States Supreme Concepts Inc. Full time

    Job DescriptionJob DescriptionWe are actively looking for an innovative, performance-driven Entry Level Marketing Associate to become a vital member of our Marketing & Business Development team. We know you are naturally curious and have plenty of questions, so we broke it down for you.Who are we?Fueled by a team of passionate, competitive, and driven...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Entry-Level Cable Sales AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Cable Sales Agent to join our team. As a Cable Sales Agent, you will be responsible for making outbound calls to customers and prospects, acquiring new customers, upselling existing ones, and providing customer information on client products...

  • Customer Support Agent

    4 months ago


    Las Vegas, United States GAN Full time

    The Job in a Nutshell Join our dynamic Customer Services Team as a Customer Support Agent and play a pivotal role in enhancing the overall customer experience at GAN! In this role, you will collaborate with a dedicated team to provide top-notch support, address user-reported issues, and elevate the general user experience. Your responsibilities will extend...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job Title: Entry-Level Cable Sales AgentAre you looking for a challenging and rewarding career in sales? Do you have excellent communication and interpersonal skills? We are seeking a highly motivated and results-driven Entry-Level Cable Sales Agent to join our team.Job Summary:The Entry-Level Cable Sales Agent will be responsible for selling cable services...

  • Customer Support Agent

    4 months ago


    Las Vegas, United States Ease Software, Inc. Full time

    **Customer Support Agent** Remote / Customer Support / Full-time About Ease: Ease is the #1 rated benefits administration and HR software for businesses with 2250 employees, powered by insurance brokers. 70,000+ employers trust Eases innovative SaaS service model to set up and manage benefits, onboard hires, stay compliant and offer their employees one...


  • Las Vegas, United States Celsius Network Full time

    **Customer Care Specialists** Customer Support Las Vegas, Nevada Minimum Experience **Entry-level** About Celsius Network Celsius addresses the financial needs of todays consumers worldwide through a democratized interest income and lending platform accessible via mobile and desktop app. With a mission to put unparalleled economic freedom in the hands of...


  • Las Vegas, Nevada, United States Mary Billington - State Farm Agent Full time

    Position Overview:Are you a customer-focused individual who excels at building strong relationships? Do you thrive in a dynamic environment where no two days are the same? If so, a career as a State Farm Agent Team Member might be the perfect fit for you. Our agents are dedicated to delivering exceptional customer experiences, and we're looking for talented...


  • Las Vegas, United States Mary Billington - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Mary Billington - State Farm Agent, you will play a vital role in generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You...


  • Las Vegas, United States Thechateaulakelaquinta Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...


  • Las Vegas, United States Somerpointe Resorts Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...


  • Las Vegas, Nevada, United States Jen Sias-Lyke - State Farm Agent Full time

    Job OverviewAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!As a State Farm Agent Team Member, you will play a critical role in supporting our agent in providing top-notch service to our...


  • Las Cruces, United States MCI Careers Full time

    POSITION OVERVIEW TECHNICAL SUPPORT AGENT (PART-TIME) As a technical support agent, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.  There are a wide variety of project openings...

  • Customer Care Agent

    1 month ago


    Las Vegas, United States Jushi USA Full time

    CUSTOMER CARE AGENT Want to make a meaningful difference in people’s lives while earning a competitive salary? At (Jushi Holdings Inc.) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Agent, your mission is to deliver exceptional customer service and patient...

  • Customer Care Agent

    5 days ago


    Las Vegas, United States Jushi USA Full time

    CUSTOMER CARE AGENT Want to make a meaningful difference in peoples lives while earning a competitive salary? At Jushi Holdings Inc. ) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Agent, your mission is to deliver exceptional customer service and patient...


  • Las Vegas, Nevada, United States Jen Sias-Lyke - State Farm Agent Full time

    Job OverviewAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!Key ResponsibilitiesBuild and maintain strong relationships with customers, providing exceptional service and support.Use a customer-centric approach to...


  • Las Vegas, United States Goosehead Insurance Full time

    Working at Goosehead We've worked hard to earn the trust of our clients, so we're more than a bit selective when it comes to hiring new people. If you think you have what it takes to grow with our company, we would love to meet you. About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of...

  • Customer Care Agent

    4 weeks ago


    Las Vegas, United States RTC of Southern Nevada Full time

    Although there is a salary range for this position, the candidate hired into this position will be hired at the bottom of the salary range. - - This recruitment is limited to the first 100 completed employment applications. Once that number of applic Customer Care, Agent, Customer Service, Transportation, Application, Retail, Education


  • Las Vegas, Nevada, United States Ulyanna Chung - State Farm Agent Full time

    Job DescriptionAre you looking for a career that combines customer service with insurance and financial services? As a State Farm Agent Team Member, you will have the opportunity to work with a dynamic team and help customers achieve their goals.Responsibilities:Establish customer relationships and follow up with customers, as needed.Use a customer-focused,...