Customer Service Lead

2 months ago

Cibolo, United States MOD Pizza Full time

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.

Compensation: $12.80 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings

Restaurant Captains - Shift Supervisors are also eligible for:

Paid sick time

Paid Vacation

FREE Food pizza and salad, and beverages

Discounted pet insurance and gym membership

Free Counseling Sessions

Medical/dental/vision/basic life/disability

401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME

Key Responsibilities

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant
Required Qualifications
  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old


At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

Stories From The Journey

Nearest Major Market: San Antonio
Job Segment: Chef, Culinary, Food Service, Operations, Hospitality

  • Insurance Customer Service Advocate

    1 week ago

    Cibolo, Texas, United States Jeremy Fuller - State Farm Agent Full time

    About Jeremy Fuller State Farm InsuranceWe are a fast-growing, professional local agency in Cibolo, TX that prioritizes helping customers build insurance plans.Flexible working hoursModern office settingOn-the-job trainingGrowth opportunitiesAs part of our positive and winning culture, you will have the opportunity to give back to the community while growing...

  • Pizza Team Lead

    5 days ago

    Cibolo, Texas, United States MOD Super Fast Pizza, LLC Full time

    Pizza Leadership OpportunityWe're seeking a dynamic leader to join our MOD team as a Restaurant Shift Supervisor. As a key member of our leadership team, you'll be responsible for driving exceptional customer experiences and empowering your crew to deliver high-quality pizzas with personalized service.Key Responsibilities:Set the standard for excellent...

  • Customer Experience Champion

    2 weeks ago

    Cibolo, Texas, United States Living Spaces Full time

    About UsLiving Spaces is committed to delivering exceptional customer experiences through its team of professionals. As a Retail Sales Associate Leader, you will be part of a dynamic team working together to create a welcoming environment for our guests. We strive to provide outstanding service, exceeding our customers' expectations in every way. Job...

  • Service Professional

    1 week ago

    Cibolo, United States Hawx Pest Control Full time

    Description About Hawx Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture....

  • Lead Certified Surgical Tech Plastics

    2 weeks ago

    Cibolo, United States Methodist Hospital Landmark Full time

    Description IntroductionDo you have the career opportunities as a(an) Lead Certified Surgical Tech Plastics you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Landmark which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMethodist Hospital Landmark, offers a total...

  • Lead Certified Surgical Tech Ortho

    4 weeks ago

    Cibolo, United States Methodist Hospital Landmark Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Certified Surgical Technologist Lead for Ortho- Total Joints and Sports Medicine; Mako and Rosa Robots with Methodist Hospital Landmark you can be a part of an organization that is devoted to giving back! SIGN-ON BONUS...

  • Service Technician, Appliance Repair

    4 months ago

    Cibolo, United States Transformco Full time

    Job Description Appliance and Refrigeration Repair Technician with Extra Earning Potential! Why an Appliance Repair Technician career might be right for you: You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions You like fixing things – Getting things working again is a satisfying...

  • Seasonal Support Driver

    4 weeks ago

    Cibolo, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    1 month ago

    CIBOLO, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Service Technician

    2 weeks ago

    Cibolo, United States Ingersoll Rand Full time

    Schedule: Monday – Friday 7:30AM – 4:30 PMPay: Starts at $32/hr and can go up depending on experience! $3,000 SIGN ON BONUSPosition: Centrifugal Service TechnicianLocation: Austin, San Antonio, and Dallas, TXAbout UsAt Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand...

  • Service Technician

    2 weeks ago

    Cibolo, United States Ingersoll Rand Full time

    Schedule: Monday – Friday 7:30AM – 4:30 PMPay: Starts at $32/hr and can go up depending on experience! $3,000 SIGN ON BONUSPosition: Centrifugal Service TechnicianLocation: Austin, San Antonio, and Dallas, TXAbout UsAt Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand...

  • Seasonal Support Driver

    4 weeks ago

    CIBOLO, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Senior Clinical Pharmacist Lead

    2 weeks ago

    Cibolo, Texas, United States Methodist Hospital Westover Hills Full time

    Company Overview:HCA Healthcare is a leading provider of healthcare services with a commitment to delivering high-quality care to patients across the United States. With a strong presence in the San Antonio market, Methodist Hospital Westover Hills is part of this esteemed network.About the Job:We are seeking an experienced Clinical Pharmacist to join our...

  • Seasonal Support Driver

    1 week ago

    Cibolo, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver youll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...

  • Maintenance Operations Lead

    2 weeks ago

    Cibolo, Texas, United States Apartment Management Consultants Full time

    Job SummaryWe are seeking a skilled Maintenance Supervisor to oversee our maintenance team and ensure the upkeep and repair of our properties, including buildings and grounds.Key ResponsibilitiesPerform and schedule daily maintenance tasks, including preparing vacant units for occupancy and preventative maintenanceAssist with interviewing, screening, and...

  • Sales and Service Expert

    1 week ago

    Cibolo, Texas, United States Living Spaces Full time

    Live Your Best CareerAt Living Spaces, we believe in empowering our employees to live their best careers. As a Retail Sales Associate Leader, you will have the opportunity to develop new skills, work with a talented team, and contribute to the success of our business. We strive to create a work environment that is inclusive, supportive, and rewarding. Our...

  • Student Financial Services Specialist

    2 weeks ago

    Cibolo, United States Galen College of Nursing Full time

    Description Introduction Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Student Financial Services...

  • Guest Service Support Expert

    3 weeks ago

    Cibolo, United States Marriott International Inc Full time

    Additional Information High Velocity Job Number 24196893 Job Category Food and Beverage & Culinary Location JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting...

  • Guest Service Support Expert

    4 weeks ago

    Cibolo, United States Marriott International Inc Full time

    Additional Information Full-time Position, 18 Oaks Job Number 24197676 Job Category Food and Beverage & Culinary Location JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just...

  • Paramedic

    2 weeks ago

    Cibolo, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced, intermediate and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal...