Site Reliability Engineer II
2 weeks ago
Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.
Fearless Digital Benefits
Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:
- Life-friendly schedules
- Family-friendly workplace
- PTO allowance (not accrued so you get it up front) We believe in taking time off to be well and thrive. That's why we offer 14 days of PTO, 8.75 days of sick leave, 11 federal holidays, your birthday (floating day), jury duty, and bereavement.
- Up 12 weeks of FMLA paid at 100%
- We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
- Tech, education / training, and wellness allowances
- Safe Harbor 401(k) plan with employer contributions and immediate vesting
- Referral bonus: Bring your friends If someone you refer is hired, you'll get a bonus of $6-12k
- Total Pet Plan
- Employee Assistance Program
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work. Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs) Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and individual's demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.
The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.
Salary Range
- AL, FL, GA, TN Residents: $90,015 (min) - $117,019 (mid) - $144,024 (max)
- NC Residents: $92,799 (min) - $120,639 (mid) - $148,478 (max)
- DE, MD, PA, TX, VA Residents: $97,439 (min) - $126,671 (mid) - $155,902 (max)
- DC Residents: $109,503 (min) - $142.354 (mid) - $175,204 (max)
- CA & NY Residents: $113,215 (min) - $147,179 (mid) - $181,143 (max)
- In-person, hybrid, and remote options are available. Our offices are located in Baltimore.
What you'll be doing
We're looking to change the world by building software with a soul, and we want your help.
The Site Reliability Engineer II implements reliable infrastructure solutions according to the strategic direction of the team. They enable efficient delivery of value to our customers through effective infrastructure and fast pipelines, empowering application developers to deliver at the speed desired for the project. The Site Reliability Engineer II also supports operations of the production environments including observability and troubleshooting issues (sometimes outside of normal business hours if mandated by the contract).
We need your Site Reliability Engineer skills What other skills will help you succeed at Fearless? Glad you asked We're excited about candidates who can accomplish the following:
Responsibilities and Contributions
Organizational and Leadership Role
- Coaches and mentors others through example and direct coaching on infrastructure and automation skills.
- Takes initiative for their own growth through personal leadership.
- Decomposes tasks into discrete objectives to serve the strategic direction of the team.
- implements infrastructure and pipeline solutions with minimal direction in accordance with the project/organization technical standards.
- Resolves technical issues in software infrastructure like software-defined networks, databases, and compute resources.
- Advises the team on specific implementation options that meet business requirements.
- Designs and automates log collection, storage, and analysis.
- Automates security processes and vulnerability remediation.
- Contributes actively in team Agile processes through discussion and/or preparation.
- Manages the security posture of the system and helps maintain compliance with government regulations.
- Provides feedback to improve the team's technical procedures.
- Delivers scripts and tooling that interacts with external APIs.
- Collaborates with other engineers and designers to implement features that meet design specifications and deliver business value.
- Addresses production issues and implements measures to prevent future issues of the same kind.
- Carries out implementation of Service Level Indicators (SLIs) for effective observability of critical systems.
Must-Have Skills
- Experience with implementing cloud infrastructure on AWS/Azure/GCP.
- Experience with Linux, especially RHEL family, and Bash scripting.
- Proficient in at least one scripting language (Bash, Python, etc).
- Experience supporting scalable and elastic applications on distributed architectures.
- Strong ability and understanding of securing systems on the application, network, and infrastructure layers.
- Experience managing network/compute/database infrastructure with infrastructure-as-code.
- Proficient in infrastructure management process and tools like Terraform and AWS Cloudformation.
- Experience with server configuration processes and tools such as Chef, Ansible, or Puppet.
- Expert in basic git actions like cloning, creating branches, navigating between branches, staging code for commit, committing code, resetting, and merging.
- Proven ability to work under pressure and in fast-paced environments.
- Understanding of interfacing with external APIs (REST, JSON, Auth Tokens).
- Ability to operate and manage work, strategically reason, and build relationships and influence others.
- BS in Computer Science, Information Systems, Information Technology, Mathematics, Electrical Engineering, Computer Engineering, or similar technology-related degree.
- Experience working with government or large industry clients.
- Experience working with Microsoft Azure Government Cloud (MAG).
- Ability to use and maintain container orchestration platforms like Kubernetes or Openshift.
- Understanding of Agile principles.
- Proficient in at least one programming language and web applications framework such as Node.js/Express, Python/Django, Go, Java 8+/Spring, Ruby/Rails, etc.
- Ability to manage, scale, and secure persistent data stores like databases (relational and document-oriented) and file stores (e.g. AWS EFS, AWS S3).
- Holds a current AWS Certified Developer Associate, Solutions Architecture Associate, or Solutions Architect Professional or similar certification in another cloud platform.
- Proficiency with advanced Git actions like rebasing, squashing, and cherry-picking.
- Holds a current CompTIA Security+ certification.
Over the years, we've honed our interview process to help ensure that every employee we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews Depending on the role's/project's requirements, the interview process may include some differences. At the minimum
- Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
- Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you'll be interviewed by the technical team to dig more into your background and technical capabilities.
- Business Interview: At this point, you've made it to the final frontier The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.
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