Onboarding Specialist

2 weeks ago

Pittsfield, United States Help At Home Full time

Help at Home is the nation's leading provider of high-quality support services to seniors and people

with disabilities. Our clients need us more than ever to continue living independently in their own

homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as

the center of health and care coordination, serving our clients as if they are family, and creating

Meaningful Moments that make a difference.

The Onboarding Specialist reports to the Manager, Recruiting & Onboarding. This position is

responsible for providing onboarding support for field associates. Onboarding Specialists are the

point of contact for questions surrounding onboarding and compliance. The Specialist demonstrates

respect, efficiency, excellent communications, and maintains positive working relationships with

colleagues.

Benefits

Our team is the foundation of our work. We offer:

Competitive weekly pay

Quarterly performance-based bonuses*

Direct deposit

Healthcare, dental, and vision insurance

Paid time off

401k

Ongoing, in-depth training opportunities

Meaningful work with clients who need your help

Career growth and experience with an industry leader with 40+ years of history in a high-

demand field

Responsibilities

Ensure all new hires comply with company, Federal, and State regulations required for

employment.

Manage the onboarding process for assigned applicants.

Create necessary profiles in various systems to ensure timely and accurate information is

stored and tracked throughout the onboarding process.

Perform employment eligibility and verification, including:

o Administration of background checks and discretionary risk assessments

o I-9 completion

o Run EPS staff checks

o Verify Social Security

o Run certification authentication

o Other checks as necessary

Maintain applicant profiles in Applicant Tracking System.

Gather and process employee file paperwork and ensure quality and accuracy of all

documents.

Keep manager informed of any changes or policies that may affect this division.

Facilitate Caregiver Orientation and Training

Maintain confidential records (office employee files, health records, protected information).

Participate in staff meetings, company sponsored trainings and team meetings as directed.

Perform other duties as assigned.

Required Skills/Abilities:

Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent

communication skills both written and oral.

Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable

handling sensitive personal information; complies with all policies and procedures.

Intermediate to advanced computer skills including the ability to create and modify

documents using Microsoft Office (e.g. Word, Excel, Power Point)

Education and Experience:

High School Diploma or GED required. Bachelor's degree in business, psychology,

communications, HR, or a related field is preferred.

Experience in recruiting or onboarding preferred.

Familiarity with applicant tracking systems preferred.

Onboarding Specialists must comply with state background screening requirements. Compensation,

benefits, time off, and bonuses vary by state and location, so please ask for complete details at your

interview.

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