Night Auditor Fairfield Inn

2 weeks ago


New York, United States Fairfield Inn&Suites by Marriott NY Full time

Night Auditor 

SUMMARY:

Process daily audit of the hotel’s financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary.

RESPONSIBILITIES:

  • Verify each Front Desk shift’s transactions. Process credit card transactions.
  • Post tax charges to all guest folios
  • Finalize transactions completed during the day. 
  • Create and/or print required reports.
  • File or transmit reports as directed.
  • Verify and prepare registration cards for arriving guests 
  • Prepare folios for departing guests.
  • Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff. 
  • Take, modify and cancel guest reservations.
  • Verify, balance and review hotel suite availability.
  • Check in/out guests. Perform “express checkout” duties. Verify departure dates and offer to make future reservations.
  • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts. 
  • Administer guest payment policies.
  • Responsible for shift cash transactions.
  • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes.
  • Responsible for knowing hotel emergency procedures.
  • Coordinate with other departments to fulfill guest special requests. 
  • Communicate facilities and services to guests at check-in.
  • Answer guest questions regarding local area facilities.
  • Each associate will be required to follow the rules as found in the M&R Employee Handbook
  • Perform other duties as assigned by management, of which employee is capable of performing


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