Tax Regional Support Lead

3 weeks ago

Dallas, United States CareerBuilder Full time

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locations

US-TX-Dallas

time type

Full time

posted on

Posted 5 Days Ago

job requisition id

REQ-2024-98

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and moreall to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtuals global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: lets make the day more doable. Find your companys solution at

www.onesourcevirtual.com

.
** This is a hybrid position and candidates must reside in the DFW area in order to go into the office during quarter ends.
Position Summary/Objective
The Tax Regional Support Filing Specialist manages all filing activities associated with their assigned jurisdictions.
Essential

Functions/Duties/Responsibilities
Ensure compliance with filing and payment deadlines
Prepare annual and quarterly tax returns
Resolve tax issues by communicating with federal, state, and local agencies
Coordinate documentation to clear tax issues, such as payments and filing confirmations
Initiate web payments and filing to various state agencies
Create submission of timely, accurate tax deposits and reports
Assists in year-end processing and reporting, including W-2s
Coordinate with internal stakeholders regarding issues related to amendments, abatement requests, and missing payments/returns
Monthly jurisdiction scrub/prep to identify inaccurate customer data
Monitor agency status monthly to identify and rectify payment, credit, and filing issues
Research issues identified through dashboard and weekly audits
Research rejected filings/payments from quarterly, annuals, and W-2s
Research and determine root cause of the delinquency by reviewing internal tax reports, agency websites, and agency phone calls
Requires Flexible Work schedules during quarter-end months to meet time-sensitive deadlines
Complete other duties such as special projects, initiating rejection cases, regeneration of packets, and responding to items related to filing from OSV tax email box
During non-filing periods, review the agency website to ensure accounts are in good standing, and support notice resolution by assisting SR Specialist with complex cases and questions
Competencies
Develop collaborative business relationships with internal and external customers
Detail-oriented with good time management skills and accuracy
Strong organizational skills with ability to multi-task and support multiple customers effectively
Results-oriented; driven to achieve goals and objectives
Self-sufficient management of workload with ability to meet tight deadlines
Use tact and discretion in dealing with customer information
Excellent critical thinking and problem-solving skills
Identifies area for process improvement.
Assertive
Sense of Urgency
Analytical skills
Supervisory Responsibility
This role has no supervisory responsibility
Qualifications and Experience
Associate degree or equivalent
Fundamental Payroll Professional (FPC) or Certified Payroll Professional (CPP)
5 -7 years of payroll tax knowledge and/or customer service
Prior 3-5 years of tax filing preferred
Advanced Proficiency in Microsoft Office
Ability to prioritize tasks
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration

,

and hard work. As an organization experienc

ing

routine strategic growth, we are always on the lookout for intelligent, talented

,

and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility

,

and professional development with opportunities of all kinds.
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Tax Regional Support Lead

locations

US-TX-Dallas

time type

Full time

posted on

Posted 6 Days Ago
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About Us

OneSource Virtual exists to help Workday customers thrive by boosting their capacity for growth through co-sourced HR and Finance and Accounting. Working across industries in North America and EMEA, OneSource Virtuals teams offer their expertise and deep knowledge of Workday to deliver comprehensive solutions and services to over 850 BPaaS customers. OSV is proud to have been awarded numerous accolades and maintains a 98% customer retention rate.

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