Patient Access Representative

4 days ago


Pasadena, United States Memorial Hermann Health System Full time

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.Job SummaryPosition is responsible for mentoring other employees as a team leader, scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.Shift: M/W/F 9-5:30pm and Tue/Thurs 9:30-6pmJob DescriptionMinimum QualificationsEducation: High School Diploma or GED preferredLicenses/Certifications: (None)Experience / Knowledge / Skills:Three (3) years of experience in a hospital or medical business office settingAbility to multi-taskProficient typing/keyboarding skillsSupervisory and/or leadership experience preferredPrincipal AccountabilitiesSchedules patient appointments and enters required information in the computer system in an accurate and timely manner.Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.Explains all required forms to the patient or guarantor and obtains the necessary signatures.Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.Posts payments in the computer system and generates the appropriate patient receipts.Monitors, reviews and resolves patient account issues on assigned reports. Performs account analysis and trending.Completes quality review and monitors for process improvement opportunities.Functions as a team leader in the department by ensuring daily processes are complete, scheduling employees, providing answers to employee questions and assisting in employee orientation and training.Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.Other duties as assigned.



  • Pasadena, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...


  • Pasadena, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...


  • Pasadena, California, United States Huntington Hospital Inc Full time

    **Job Summary:**We are seeking a highly skilled Patient Access Representative III to join our team in the Emergency Department. As a key member of our Patient Access team, you will be responsible for providing exceptional patient experience by working with physician offices, ancillary departments, Case Management, and Business Office.**Key...

  • Patient Access Rep

    4 weeks ago


    Pasadena, United States CHI Mercy Health Full time

    Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial ins Patient Access, Patient, Registration, Healthcare, Information

  • Patient Access Rep

    4 weeks ago


    Pasadena, United States Catholic Health Initiatives Full time

    **Overview**CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....


  • Pasadena, Texas, United States Catholic Health Initiatives Full time

    **About the Role**Catholic Health Initiatives is seeking a detail-oriented and organized Patient Access Rep to join our team. The ideal candidate will have excellent communication skills and the ability to work accurately and efficiently in a fast-paced environment. **Responsibilities** Perform patient access, registration, admitting and financial...

  • Patient Access Rep

    4 weeks ago


    Pasadena, United States Catholic Health Initiatives Full time

    **Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....


  • Pasadena, United States Huntington Hospital Inc Full time

    ** Internal Workers - Please log into your Workday account to apply **Huntington Hospital Employee LoginCompensation Range:Anticipated Base compensation rate is in the range of $25.80 - $25.80 / Hour depending on qualifications and experience.Department:777001 O/P RehabExpectations:This position serves as the primary administrative interface for patients,...


  • Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...


  • Pasadena, California, United States Cedars-Sinai Full time

    Job Title: Patient Service RepresentativeCedars-Sinai is seeking a Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient service, ensuring accurate and timely communication, and maintaining a positive patient experience.Key Responsibilities:Provide outstanding customer...

  • Patient Access Rep III

    5 months ago


    Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...


  • Pasadena, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeLocation: Pasadena, CADuration: 3-month ContractWork Type: OnsitePay Range: $20 - $25/hrShift/Time Zone: Monday-Friday 8 am-5 pm and rotating Saturdays 7:30 am to 12:30 pmAbout the Role:As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with...


  • Pasadena, California, United States Cedars-Sinai Full time

    Job SummaryThe Senior Patient Service Representative is responsible for delivering exceptional patient experiences, ensuring accurate and timely communication, and providing administrative support to the medical team. This role requires a high level of autonomy, strong problem-solving skills, and the ability to work effectively in a fast-paced...


  • Pasadena, United States Huntington Hospital Inc Full time

    ** Internal Workers - Please log into your Workday account to apply ** Huntington Hospital Employee Login Compensation Range: Anticipated Base compensation rate is in the range of $27.25 - $27.25 / Hour depending on qualifications and experience. Department: 856002 Emergency Room Registration Expectations: This role is responsible for working with physician...


  • Pasadena, United States Huntington Hospital Inc Full time

    ** Internal Workers - Please log into your Workday account to apply ** Huntington Hospital Employee Login Compensation Range: Anticipated Base compensation rate is in the range of $23.00 - $27.60 / Hour depending on qualifications and experience. Department: 856000 Admitting Expectations: This role is responsible for working with physician offices,...


  • Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...


  • Pasadena, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...


  • Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...


  • Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...


  • Pasadena, United States Huntington Hospital Full time

    When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all...