Marketing Coordinator

Responsible for a variety of daily marketing activities including: planning and execution of promotions, writing rules for promotions; assisting in special events; media coordination and scheduling; assist with social media planning and postings; scheduling and proofing email, mail and marketing materials; plan and participate in public relations activities;assist in purchasing of marketing supplies; tracking of expenses and budgets; analyzation of data;
Essential Duties and Responsibilities :
Provide exceptional customer service to all internal and external customers.
Coordinates details of casino promotions, tournaments and events including creation of timelines, writing rules, setting up kiosks, purchasing supplies and communication to all departments.
Assist the Marketing Manager and Director in planning monthly marketing programs and helps create calendars and other items for successful implementation.
Works with other departments to plan marketing activities.
Conducts casino promotions, tournaments and events.
Coordinates set up and tear down of events and promotional areas under the direction of the Marketing Manager.
Resolves customer complaints and questions regarding promotions, events etc.
Research and document competitor promotions.
Assist working at the Resort Club when needed, assisting with VIP events, work gift distribution promotions.
Assist customers with questions on mail, points, comps and promotions.
Assists the Marketing and Entertainment teams in the planning of entertainment including contract proofing, review of riders, coordination of items artists require for performances, coordination of backline, sound, lights, etc.
Works at entertainment events to ensure smooth execution.
Assist with proofing design materials, website, email and direct mail campaigns.
Posts marketing information and calendars on the promotions boards.
Assist in changing out property signage and digital signage.
Assist with social media content using the approved standards and platform.
Monitor online reputation using the approved ECR platform and respond to reviews within designated time frames.
Work closely with Marketing Manager and Director to create and maintain a project production schedule.
Process sponsorship and donation requests as well as coordinate and participate in other public relations activities.
Establishes and maintains effective working relationships with a diverse staff.
Interface with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
Prepare purchase orders for marketing or entertainment projects and events based on budget.
Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
Other duties as assigned.
Attends all company required training.
Adheres to all safety guidelines.
Meets company attendance requirements.
Required to work days, nights, weekends and holidays.
Knowledge/Skills/Experience
Bachelors Degree in Marketing, Communications, English, Public Relations preferred, or equivalent experience in a related field.
Prior experience working in a marketing position within the hospitality industry.
Must demonstrate high-level of organizational skills and great attention to detail while operating in a fast-paced work environment.
Previous experience/familiarity with audio/visual systems set-up and functioning is a plus.
Demonstrated competency in working with MS Word and Excel;
Experience with social media and reputation management platforms.
Must have excellent writing and editing skills.
Be able to communicate clearly and effectively, both verbally and in written form.
Must demonstrate effective interpersonal skills
Strong time-management and organizational skills.
Must be able to qualify for and maintain an Iowa Racing and Gaming commission Class C license

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