Customer Service Representative
2 weeks ago
Contact Center Representative What can you expect: You will be part of a company dedicated to making a meaningful impact in the lives of our Association members. We are equally committed to the growth and development of our people, placing a high value on collaboration, innovation, and teamwork, all while fostering an environment where we have fun and celebrate success together. As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities You will be doing meaningful, challenging work, and can look forward to a career with opportunities to learn and grow This is a customer service contact center position with structured scheduling This will be an in-office position. Remote work is not available for this position What is in it for you? You will work in an exciting environment with a reputable company and receive full training and on the job support You will work for a company that enjoys having fun with onsite gaming and fun activities You will work for a company with modern office aesthetics with conversation pods, state-of-the-art technology, and cubicle designs to include options for standing desks. You will work with an engaging and passionate leadership team that supports the development and success of their colleagues We will count on you to: Be a part of a team of colleagues that demonstrate a passion for providing excellent customer service, while maintaining efficiency on calls Handle inbound telephone calls and document all interactions Research customer inquiries and follow up with customers as needed via email or outbound phone calls Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer Request additional/missing information from the customer via written or verbal communication Ability to troubleshoot basic website errors or website navigation questions Assist with renewals or policy questions Ability and flexibility of working an 8-hour day, as well as any overtime needs What you need: HS diploma or equivalent Computer proficiency (data entry, email, etc.) Microsoft office (Outlook, Teams) Basic computer troubleshooting skills Time management and multitasking skills Adaptability- flexible/adjusts to change Strong oral and written communication skills Willingness to receive coaching and feedback What makes you stand out: Bachelor's degree Excellent verbal and written communication Understanding of insurance products Previous call center experience Reliable and committed
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Customer Service Representative
3 weeks ago
Urbandale, United States The Pella Corporation Full timeThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensu Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
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Customer Service Representative
3 days ago
Urbandale, United States Panasonic Full timeAs the Customer Service Representative, you will ensure that customer specifications and requests are met by entering accurate data and troubleshoot problems/issues as needed. RESPONSIBILITIES: The Customer Service Representative serves as the voice of the customer and acts as a liaison between the Hussmann sales branch and factory to satisfy customer...
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Customer Service Representative
3 days ago
Urbandale, Iowa, United States Pella Windows & Doors Full timeThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while...
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Customer Service Representative
1 day ago
Urbandale, United States Interstate Batteries Full timeBe Your Best SelfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!Job SummaryAs a Customer Service Representative (CSR), you...
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Customer Service Representative
4 days ago
Urbandale, United States Interstate Batteries Full timeBe Your Best Self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Job Summary As a Customer Service Representative (CSR), you...
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Customer Service Representative
7 days ago
Urbandale, United States Interstate Batteries Full timeOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we...
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Customer Service Representative
3 weeks ago
Urbandale, United States Pella Corporation Full timeThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while...
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Customer Service Representative
3 weeks ago
Urbandale, United States Pella Corporation Full timeThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while...
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Customer Service Representative
2 weeks ago
Urbandale, Iowa, United States Interstate Batteries Full time $40,000 - $70,000 per yearOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we...
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Customer Service Representative
1 week ago
Urbandale, IA, United States Planet Fitness Full timeBenefits: Free uniforms Opportunity for advancement Job Title: Customer Service RepresentativeReports to: Club ManagerStatus: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. ...
