PT Customer Lead

2 months ago

Lincolnton, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 368624_external_USA-NC-Lincolnton
Address: USA-NC-Lincolnton-742 W Highway 27
Store Code: Store 02856 Front End (7238470)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Customer Service Lead

    2 weeks ago

    Lincolnton, North Carolina, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and...

  • PT Sales Associate

    3 weeks ago

    Lincolnton, North Carolina, United States Food Lion Full time

    Job Title: PT Sales Associate CashierJob Summary:We are seeking a part-time Sales Associate Cashier to join our team at Food Lion. As a Sales Associate Cashier, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service: Provide...

  • Customer Service Representative

    4 weeks ago

    Lincolnton, North Carolina, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza brand with a strong presence in the market. Our company values include the Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being a family-owned business with a passion for delivering exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team. As a...

  • Brazing Area Lead

    14 hours ago

    Lincolnton, North Carolina, United States Bosch Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Brazing Area Lead to join our team at the Lincolnton, NC Conversion, Customizing and Packaging Center. As a key member of our production team, you will be responsible for leading the Brazing area Machine Operators and Set Up Operators in the areas of Safety, Quality, and Productivity.Key...

  • Assistant Manager

    1 month ago

    Lincolnton, North Carolina, United States Domino's Pizza LLC Full time

    Job Summary:As a key member of the Domino's Pizza LLC team, the Assistant Manager - Team Lead will be responsible for:Recruiting and Hiring: Assist in the recruitment and hiring process for new team members, ensuring a diverse and skilled workforce.Team Coaching: Provide guidance and coaching to fellow team members on store policies, procedures, and best...

  • Starbucks Associate PT

    4 months ago

    Lincolnton, United States Ingles Markets Full time

    Location: Lincolnton - Store 148: 2130 East Main Street Lincolnton NC 28092 Requirements Ideal candidates will possess interpersonal and communication skills that will allow them to provide exceptional customer service while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a...

  • PT Sales Associate Cashier

    2 months ago

    Lincolnton, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 371495_external_USA-NC-Lincolnton Address: USA-NC-Lincolnton-200 Stanford Road Store Code: Store 01342 Front End (7221855) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • PT Sales Associate Cashier

    1 month ago

    Lincolnton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 371495_external_USA-NC-Lincolnton Address: USA-NC-Lincolnton-200 Stanford Road Store Code: Store 01342 Front End (7221855) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Sales Associate Cashier

    4 weeks ago

    Lincolnton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 375618_external_USA-NC-Lincolnton Address: USA-NC-Lincolnton-742 W Highway 27 Store Code: Store 02856 Front End (7238470) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • PT Produce Sales Associate>

    3 months ago

    Lincolnton, United States Food Lion Full time

    Food Lion - USA-NC-Lincolnton-742 W Highway 27 [Retail Associate / Team Member] As a Produce Associate @ Food Lion, you'll: Provide quality customer service within the Produce Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent customer service and...

  • PT Produce Sales Associate

    3 days ago

    Lincolnton, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 388681_external_USA-NC-Lincolnton Address: USA-NC-Lincolnton-742 W Highway 27 Store Code: Store 02856 Produce/Perishable (7238462) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Produce Sales Associate

    2 weeks ago

    Lincolnton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 388681_external_USA-NC-Lincolnton Address: USA-NC-Lincolnton-742 W Highway 27 Store Code: Store 02856 Produce/Perishable (7238462) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • Physical Therapist- Lincolnton

    4 months ago

    Lincolnton, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Licensed Practical Nurse

    4 weeks ago

    Lincolnton, United States Consulate Health Care Full time

    Consulate Health Care is seeking a Part Time LPN to join our team. Are you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no further! Position will be PT, 7P-7A Every Other Weekend WHY CHOOSE US We invest in our team and empower them for upward movement within our company. Whether you are...

  • Clinical Nurse I

    1 month ago

    Lincolnton, North Carolina, United States Atrium Health Full time

    About the RoleThis position is eligible for a sign-on bonus. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off.Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and...

  • Registered Nurse- Atrium Health Lincoln OR PT Days

    3 months ago

    LINCOLNTON, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and found...

  • Registered Nurse- Atrium Health Lincoln OR PT Days

    4 months ago

    Lincolnton, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and found on...

  • Registered Nurse- Atrium Health Lincoln OR PT Days

    3 months ago

    Lincolnton, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off.Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and found on...

  • Registered Nurse- Atrium Health Lincoln OR PT Days

    4 months ago

    LINCOLNTON, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and found...

  • Registered Nurse- Atrium Health Lincoln OR PT Days

    4 months ago

    Lincolnton, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. The facility opened in 2010, replacing a family farm. History from this farm can be seen and found on...