System Engineer

2 weeks ago

Arlington, United States The GW Medical Faculty Associates Full time

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

This position will report to the Systems Team Supervisor. This position requires adaptability and comfort to work on different initiatives, and with many different teams (i.e. applications team, network team, etc.) providing leadership and creativity to tackle all obstacles. The Systems Engineer should be comfortable performing as an SME in any Microsoft related enterprise services, Cloud strategy, PowerShell/automation techniques, experience with virtualization/VDI, monitoring/operational health management, and have best in class troubleshooting abilities. This position will work closely with vendors and consultants as well as other IS&T and MFA business units to develop and implement technology solutions where appropriate. This position will need to be a self-starter, able to drive process improvement, and have experience with ITSM best practices as well as project management abilities. There may be occasional travel for the position.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Other duties may be assigned.

  • Provide technical/strategic expertise to Infrastructure systems/application roadmap, taking ownership on both large and small scale assigned projects and performing leadership role to drive into production.
  • Perform as operational Infrastructure leader for peers, contributing to continual improvements of ITIL/ITSM/Business Continuity efforts.
  • Work with partners as well as other IS&T/business units to methodically identify incidents/problems of existing Infrastructure services and provide ownership and direction to resolution.
  • Create and maintain a knowledgebase with common problems and resolutions, as well as all documentation around system configuration contributing to the IT infrastructure units to drive SLA maturity/efficiency.
  • Provide direction, guidance and support for Solutions Center team members, Ancillary Application Team memers, as well as other IS&T team members, assisting with troubleshooting as well as interviewing IS&T staff members driving over all team ability.
  • Occasional travel to remote sites/offsite Datacenter on an as needed basis
Qualifications

Education
  • High school education is necessary.One to two years of college study that included courses in computer sciences, statistics, business administration or mathematics is desirable.Needs a good software knowledge and working knowledge of software and hardware configurations.
Experience
  • Minimum seven years' experience working with Windows Server 2008 R2 or higher
  • Minimum seven years' working in a Microsoft Active Directory environment
  • Minimum three years' experience working with Microsoft System Center solutions
  • Minimum five years' working with enterprise backup solutions such as CommVault, Veam, etc.
  • Minimum five years' working with VMware virtualization technologies including WorkSpace ONE and Horizon 7.0
  • Minimum five years' working with EMC SAN technologies
  • Minimum five years' experience working within a cross-functional team environment in Operations and/or Engineering
  • Minimum three years' experience with scripting/automation languages such as PowerShell, batch files, etc.
  • Minimum three years' experience working with Office365 hybrid Exchange environment
  • Minimum two years' experience working with Database/MSSQL technologies in systems administrator capacity
  • Experience troubleshooting technical hardware and software issues in systems, applications, network and security capacity.

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