Senior Solutions Engineer

6 hours ago

Hamtramck, United States Aeris Communications Full time

At Aeris, we are at the forefront of the IoT revolution, connecting more than 70 million cellular IoT devices globally in our IoT Platform Services via our telecom operator partners and enterprise customers, providing cutting-edge SaaS solutions that enable businesses to harness the power of connected devices. Our largest industry segments are Automotive, Utilities and Transport & Logistics, using eSIM technologies. Headquartered in Chicago with offices around the world, Aeris is the preeminent IoT software company globally powering critical projects across energy, connected vehicles, transportation, retail, healthcare and more.

Aeris is a valued supplier to automotive OEM's including Volkswagen and Mitsubishi. Our award-winning connected vehicle platform - the Aeris Mobility Suite - provides our customers with significant advantages in functionality, time-to-market, and performance. No competitor comes close to matching us. Our automotive business is growing rapidly just with existing customers and is at the cusp of hypergrowth based on the multi-billion dollar addressable market.

That's where you come in. Aeris is looking for a creative and highly motivated Solutions Engineer with an entrepreneurial spirit, strong technical skills and business acumen. The Senior Solutions Engineer is a key member of the Aeris connectivity solutions engineering team providing customers and sales representatives with in-depth product knowledge and industry expertise during customer engagements.

The Solution Engineer will prepare presentations, demonstrate Aeris' capabilities and work closely with key prospective customers to assess technical requirements, prepare and articulate connectivity solution proposals.

Duties:

  • Drive specification inclusion and promotion of functional and system requirements for automotive telematics and telemetry solutions, through on-site meetings and workshops and web-based conferences with Automotive OEMs.
  • Create program and solution documentation detailing vision, requirements, architecture, and design of the complex, large-scale systems that comprise the automotive OEM's program.
  • Develop and implement processes to ensure that development meets functional and business requirements.
  • Understand and communicate OEM expectations, issues and requirements to internal Aeris organizations, including product management, technical account management, engineering, and operations.
  • Provide general technical and engineering expertise in support of Aeris sales efforts targeting automotive OEMs. Respond to RFPs, RFQs and RFIs.
  • Conduct/participate in regular technical status meetings, participate in governance meetings and provide status information and identified risks up to management team (business and development).
  • Position is based at Auburn Hills, MI and may be required to travel.

Requirements:
  • Bachelor's or equivalent in Mechanical Engineering plus
  • 5 years of related work experience.
  • 5 years work experience in technical sales and supporting high-end consultative technical solutions in the automotive industry.
  • 5 years work experience of gathering customer automotive engineering and technical requirements for internal software teams for development.
  • 5 years work experience working in software development disciplines i.e. Agile, SDLC using tools such as Atlassian's Confluence and Jira.
  • 3 years work experience using graphical tools such as Visio, Gliffy, or SysML to illustrate business processes and system architecture.
  • 3 years work experience of technical account management in a professional services organization.
  • 2 years work experience in C++, Java, or Python. Aeris walks the walk on diversity.

We are a brilliant mix of varying ethnicities, backgrounds, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences - and that's by design. Different perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.

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