Pharmacy Technician

Pharmacy Technician We are seeking dedicated Registered Pharmacy Technicians to join our call-center team. This role involves managing a high volume of inbound phone calls and handling various tasks related to patient prescriptions. The ideal candidate will demonstrate strong communication skills, particularly in verifying HIPAA information and maintaining confidentiality while interacting with patients and providers. Responsibilities include handling a high volume of inbound calls, receiving, reviewing, and verifying patient prescriptions, preparing and scanning documents, verifying patient data, and submitting prescription orders into the pharmacy data system. Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed. Work closely with pharmacists and pharmacy teams to ensure timely fulfillment of patient and provider needs. Coordinate with call center Hub program(s) as applicable. Coordinate the order and enter prescriptions according to their urgency through the pharmacy processing system. Maintain professionalism and document within processing systems according to policies and procedures. Efficiently enter data and information into the pharmacy processing system. Prioritize and organize work to meet deadlines. Ensure compliance with applicable laws, regulations, and policies. Essential Skills include a Registered Pharmacy Technician license, proficiency in data entry and strong computer skills, knowledge of pharmacy operations, prescription processes, and customer service, experience working in a call center or retail pharmacy environment, ability to manage dosing and dosage inquiries, and strong communication and customer service skills. Additional Skills and Qualifications include 1-2 years of pharmacy work experience preferred, Spanish language proficiency is an advantage, experience with non-commercial pharmacy settings, strong time management and organizational skills, adaptability and flexibility in a dynamic work environment, efficient typing skills, high school diploma or GED, Florida Board of Pharmacy Registered Pharmacy Technician license, proficiency in email programs, instant messaging, and Microsoft Office Suite, ability to multitask and handle multiple requests simultaneously, and capability to navigate multiple computer programs with dexterity. This is a Contract to Hire position based out of Thomasville, GA. The pay range for this position is $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision, critical illness, accident, and hospital, 401(k) retirement plan pre-tax and Roth post-tax contributions available, life insurance (voluntary life & AD&D for the employee and dependents), short and long-term disability, health spending account (HSA), transportation benefits, employee assistance program, and time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Thomasville, GA. Application deadline is anticipated to close on Dec 10, 2025. Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.