Night Auditor

2 months ago

Las Vegas, United States Yes& Companies LLC Full time

Job Type

Full-time

Description

About Our Company:

Soleil Management by YES& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region.

We are a hospitality and lifestyle company that inspires 'lasting togetherness' through our brands, companies, and products.

We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We're better together.

We're a multi generation company founded by a family, whose big picture begins with you. Work at a place filled with genuine people, leaders who care and an opportunity to make a difference without needing permission to lead.

Join in on the fun.

We are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests.

ROLE

Meet, greet, check in and assist resort guests/owners upon arrival at resort. Receive mail, packages and assist guest/owners with local restaurants, places and community questions.

RESPONSIBILITIES

•Greet guests/owners with a welcoming smile and friendly demeanor

•Perform all guest check-in and check-out procedures

•Obtain or confirm guest information, driver's license/passport, etc.

•Collect payments for resort fees, bulk trash and towel card deposits

•Answer phones and direct calls to appropriate personnel

•Check and send emails

•Make and confirm reservations

•Maintain a clean and tidy work space at all times

•Inform guests of resort amenities and offerings

•Be informed and up-to-date on all amenity changes and/or closures

•Communicate with housekeeping, room service and security staff as necessary

•Provide local information on restaurants, special sites, activities, etc.

•Resolve customer complaints and problems calmly and effectively

•Notify management of any serious issues that you cannot resolve

•Take and deliver messages for guests

•Store luggage and valuables as needed

•Receive mail, log packages, etc.

•Maintain a friendly, personable disposition

•Perform various clerical tasks as needed (sorting mail, paper filing, etc.)

•Any task as assigned by the Resort Leadership team.

Requirements

  • High school or equivalent education required
  • Prior front desk or hotel guest service experience strongly preferred. 1-2 years prior customer service experience required.
  • Extensive experience with computers and telephones.
  • Professional appearance that is clean, natural, polished, and professional
  • Effective communication skills and proficient oral and written English language skills
  • Excellent computer skills
REVENUE/BUDGETARY/STAFF RESPONSIBILITY
  • Different payment types and cash transaction
Team members are not limited to the above mentioned job description and may be requested to do additional tasks as directed by Management Team.

Work Posture Requirements:
  • Sitting: Rarely
  • Standing: Constantly
  • Walking: Frequently
  • Driving: Rarely
  • Bending (from waist): Occasionally
  • Crouching (squat): Rarely
  • Kneeling: Rarely
  • Crawling: N/A
  • Climbing (stairs): Occasionally
  • Climbing (ladder): N/A
  • Twisting: Frequently
  • Reaching: Frequently
  • Wrist Motion: Constantly
Carrying Requirements:
  • Items Carried: Luggage, Boxes
  • Distance: 50 feet
  • Times Per Day: 1-10 varies
  • Maximum Weight: 25 lbs
Moving/Lifting Requirements:
  • Items Moved/Lifted: Luggage, Boxes
  • Times Per Day: 1-10 varies
  • Maximum Weight: 25 lbs
Moving/Lifting Levels/Heights:
  • Floor: Occasionally
  • Knee: Occasionally
  • Waist: Occasionally
  • Chest: Occasionally
  • Overhead: Rarely

EEO/Drug Free Workplace

  • Night Auditor

    9 months ago

    Las Vegas, United States Highgate Hotels Full time

    The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also respons Night Auditor, Hotel, Auditor, Audit, Guest Service, Reservations, Accounting

  • Front Desk Night Auditor

    1 month ago

    Las Vegas, United States Hilton Grand Vacations Full time

    Work for a winning team that now offers Day One Benefits and Daily Pay* Join the team at Hilton Grand Vacations on the Boulevard and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts large multi-bedroom suites and a stunning design! At HGV,...

  • Night Auditor-Graveyard

    8 months ago

    Las Vegas, United States Tuscany Suites and Casino Full time

    Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a PartTime Night Auditor who will primarily ensure efficient and...

  • Night Auditor

    1 week ago

    Las Vegas, United States La Quinta Las Vegas - Summerlin Tech Center Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Night Auditor

    1 month ago

    Las Vegas, United States Hilton Grand Vacations Full time

    Work for a winning team that now offers Day One Team Member Benefits and Daily Pay* Do you want to work for a company that encourages your best and moves you forward? Hilton Grand Vacations has a place for you. We are a leader in the vacation ownership industry. The foundation of our culture has been about crafting memorable experiences and making a positive...

  • Night Auditor

    1 week ago

    Las Vegas, Nevada, 89128, Clark County, NV, United States La Quinta Las Vegas - Summerlin Tech Center Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Night Auditor- Westin Hotel

    7 months ago

    Las Vegas, United States Westin Las Vegas Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Night Auditor

    7 months ago

    Las Vegas, United States Golden Entertainment Full time

    Description: Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests, assuring rooms are prepared & ready to assign to the hotel guests. Responsible for monitoring and overseeing the daily assignments provided by the front desk clerks & completing the nightly audit. Responsible for handling guests requests or...

  • Decatur Front Desk Night Auditor

    4 weeks ago

    Las Vegas, United States Golden Entertainment Full time

    Description:Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests, assuring rooms are prepared & ready to assign to the hotel guests. Responsible for monitoring and overseeing the daily assignments provided by the front desk clerks & completing the nightly audit. Responsible for handling guests' requests or...

  • Auditing and Revenue Manager

    1 day ago

    Las Vegas, Nevada, United States Tuscany Suites and Casino Full time

    Tuscany Suites & Casino is seeking a skilled Night Auditor to join our front office team. In this role, you will be responsible for ensuring the accuracy of all financial transactions, as well as providing excellent customer service to our guests.Key Responsibilities:Balancing hotel transactions for the day, including rooms and food & beverage...

  • Night Auditor and Customer Service Associate

    1 day ago

    Las Cruces, New Mexico, United States Courtyard by Marriott at NMSU Full time

    Courtyard by Marriott at NMSU is seeking a talented and enthusiastic Front Desk Agent to join our team!About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, where you will play a key role in delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesAssist guests with check-in...

  • Hotel Front Desk Representative

    2 days ago

    Las Cruces, New Mexico, United States Courtyard by Marriott at NMSU Full time

    Welcome to our team at Courtyard by Marriott at NMSU! As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have an exceptional experience from arrival to departure.Job ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to assist with check-in and check-out processes, including payment...

  • Front Desk Night Audit FFILC

    4 weeks ago

    Las Cruces, United States BC LYND Hospitality Full time

    Job DetailsJob Location Fairfield Inn Las Cruces - Las Cruces, NM Position Type Full Time Travel Percentage None Job Shift Graveyard Job Category Hospitality - Hotel DescriptionSIGN ON BONUS UP TO $1,000 OF CONTINUOUS ONLY EMPLOYEES FULL TIME STATUS IN A 6 MONTH PERIOD The Night Auditor at theFairfield Inn at Las Crucesis responsible for reconciling all...