Full Time

Overview Full Time - Sales Associate - Hardware - Closing at Lowe's Companies, Inc. Join to apply for the Full Time - Sales Associate - Hardware - Closing role at Lowe's. This role focuses on delivering excellent customer service in a hardware environment and supporting store operations during closing shifts. Your Day at Lowe's As a Customer Service Associate, you will welcome customers, help them find the right products, and ensure customer needs are met throughout the day. You will interact with customers, assist with product selection, and may load merchandise. Daily responsibilities may vary by department. Customer Service Associates work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Decor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Stock merchandise by identifying empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout and complete other duties as assigned. Minimum Qualifications 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months of experience using common retail technology (e.g., smartphones and tablets). Reading, writing, and performing basic arithmetic (addition and subtraction). Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation. Preferred Qualifications 6 months of retail and/or customer service experience. Bi-lingual skills. Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Benefits and Support Top-tier health insurance options. Tuition assistance program for education opportunities. Company-matching 401(k) and optional Employee Stock Purchase Program. 10% Associate Discount. Track to the Trades program to learn new trade skills. Travel and Working Conditions This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may occur. Working conditions vary by location and may include inside and outside environments with exposure to varying climates. You may encounter noises and moving equipment. Lifting guidelines: limit single lifts to 75 pounds; team lifts are used as needed; powered equipment should be used with proper training or assistance. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com. EEO Statement: Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected category. Note: Starting rate of pay may vary based on factors including position, location, education, training, and experience. For information about our benefit programs, visit the Lowe's benefits page. #J-18808-Ljbffr