Ocean Import Agent

**Ocean Import Agent**

* 2 E Bryan St, Savannah, GA 31401, USA

* Full-time

**Company Description**

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals

* 250+ locations worldwide

* Fortune 500

* Globally unified systems

**Job Description**

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.

**Personal Development:**

* Meets company standards of 52 hours training per year per employee.

* Attend training classes when required.

* Complete mandatory training when required.

**Culture:**

* Adhere to the companys 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

**Qualifications**

* Ensure smooth and timely freight process flow

* Ensure accurate and timely data entry into our operational system

* Track and Trace Ocean Import Files

* Use Tree View on daily basis

* Ensure documents are timely sent to customer or broker for customs purposes.

* Ensure accurate and timely client and vendors billing.

* Interact with our customers in arranging their international shipments, meeting customer service standards.

* Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

* Meet compliance at all times to regulations internal and external in accordance with government regulations.

* Understand department process flow, and looking for best practices to improve operational efficiency and productivity

* Ensure all customers standard operating procedures in place and updated in the DLSOPs

* Meet KPI standards in accordance with the Companys procedures

Overseas communications, timely responses to emails and requests (internal and external)

* Escalation of problems to Management when necessary

**Qualifications, Experience and Education Requirements**

* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

* Understanding of ocean documentation process a plus.

* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

* Pro-active, strong organizational skills.

* Good computer skills (Excel, Word).

* Hazardous Materials certification (preferred).

* Fluent in English.

**Additional Information**

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan

* Employee Stock Purchase Plan

* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Ocean Import Agent

* 2 E Bryan St, Savannah, GA 31401, USA

* Full-time