Sr Product Manager, Mobile

2 weeks ago

Los Angeles, United States Client of Maven Companies Inc. Full time

Duties/Day to Day Overview Develop business requirements for mobile app enhancements, features and functionality Serve as a liaison between Business and Technology teams to ensure solutions meet business expectations with high adoption and satisfaction rates Attend project meetings and provide status reports to the business team Facilitate troubleshooting and resolution of daily project issues Educate Brand teams and Stakeholders on recommendations, guiding discussions to consensus and driving action items Develop high-level business requirements and detailed user stories Recommend and facilitate cross-concept initiatives and features Assists in definition and management of project scope and subsequent change requests Assist in the definition and implementation of new processes as they relate to new features Gather, track and report metrics and key performance indicators for new features and functionality Educate the business team on new application and processes related to platform and feature enhancements and ensure the team is equipped and trained appropriately Evaluate alternative operational efficiencies and business process change Organize and Facilitate User Acceptance Testing Track and report on issues and solutions and escalate when appropriate

Top Requirements (Must Haves) · Have to have worked in the mobile app space. o Retail secondary but still required · 8+ years in product management, preferably in retail/retail technology · 5+ years in mobile domain o Launching Apps and Supporting Apps · Define the application success-KPIs, etc. could be at launch or feature level. The app supports B2C and B2B so she wouldn’t hold back if someone leaned one way over the other. · Experience working on mobile (B2C and B2B) initiatives within a retail and ecommerce environment (high traffic app with purchase flow) o Experience launching a new mobile app is a plus · Experience managing relationships with business stakeholders, working cross functionally and cross domain in a complex environment · Experience gathering requirements and documenting those requirements in the form of user stories and working with engineering teams · Experience with Jira & Confluence, specifically authoring effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams - Don’t want to limit to just JIRA, more about experience with retail tech · Experience authoring test cases that are aligned with end user expectations. Submit data requests required to execute test cases and obtain end user sign off. · Drive functional backlog prioritization and lead various requirement discussions for product enhancements. · Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows. · Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.

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