Temporary Guest Services Host
2 weeks ago
If you like to help guests plan an exciting day, can start a conversation with a stranger, and want to work with a fun team, consider joining the Guest Services team as a Host This is a temporary position, you may not be trained in all areas, you may only work in one area during the term.
The Guest Services Host position is highly interactive with our guests in a dynamic and fun working environment. Located throughout the Museum, our Host teammates sell tickets and memberships, while also helping to plan guests' days in the museum. You'll work with our team in our Infinity theater, Planetarium theater, in the Museum Lobby, and more while assisting guests and setting the tone for a great Museum experience. You'll even get to see an Infinity movie or Planetarium show in the process. How can you beat that?
Job Class: Part Time- Temporary through August 31st
Hiring Range: $20
Work Schedule Part time-Available for at least one of the following shifts: Monday, Friday, Sunday or Friday, Saturday, Sunday.
Essential Duties
- Uses ticketing system for point of sale transactions, membership enrollment/renewal, and basic sales orders
- Communicates the difference in membership levels and benefits to guests
- Ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
- Ushers guests into the Infinity Theater: check tickets, distributes and collects glasses, provides customer service as needed in the theater.
- Ushers guests into the Planetarium Theater: check tickets, runs show controls and provides service in the theater.
- Assist with Virtual Reality Experiences as they become available
- Provides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance.
- High school diploma or equivalent required
- Able to work holidays, weekends, and evenings.
- Minimum of 1 year of experience working with customers face to face and at least 6 months working in a fast-paced environment
- Cash Handling experience
- Bilingual is a plus (Spanish/English)
- Available to work 3-4 days a week
- Ability to be in both stationary and circulating positions throughout shift
- Continual operation of a desktop computer, mobile computer, scanner or other technical equipment
- Infinity and Planetarium: ability to ascend/descend stairs, provide equipment to guests, move and store strollers, move rolling racks and other equipment
- Moderate physical activity required. Moves racks of 3D glasses, laptops, scanner, ticket stock, and ticket printers
Please submit your resume by 6:00 p.m. MT on Friday, June 14. Applications will not be accepted after this time. DMNS reserves the right to close the position prior to this date. Applications may only be accepted electronically via the Museum's website.
DMNS Core Values
- We love science.
- We are curious, creative, and playful.
- We cultivate relationships with each other, diverse communities, the environment, and for our future.
- We think critically and act with empathy.
Click HERE (www.dmns.org/about/careers/employee-benefits/) to learn more about the benefits package offered to DMNS staff.
Dayforce Wallet: Get your pay as soon as you earn it, at no cost to you. Request up to 50% of your net earnings without waiting for the standard pay day, through the Dayforce Wallet mobile app.
Due to the high volume of people who apply, we are not able to respond to specific inquiries regarding your application status.
The Denver Museum of Nature & Science is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors, and we encourage applications from individuals of all backgrounds.
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