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Business Analyst Retail Pharmacy

3 months ago

Reading, United States Tower Health Full time

Responsibilities:

The Business Analyst Retail Pharmacy

  • Responsible for analytical operations pertinent to the evaluation, improvement, and continuation of work, processes, and operations within the pharmacy department. This includes data driven management and fiscal/process investigation, including reporting and analysis, process, and procedures of assigned Department(s) consistent with the policies and procedures of Tower Health.
  • Monitors plans, processes, and metrics including operational budgets, revenue and expenditures, progress towards stated goals, and overall budget/process performance. Upholds the mission, vision, values, and customer service standards of Tower Health.

#READ

Qualifications:
EDUCATION REQUIREMENTS
  • Bachelors Degree in a health-related field or business, or any equivalent combination of education, training, and experience in addition to the experience stated below.
  • Current certification and/or licensure as a Pharmacy Techn
  • High school education or GED certificate
EXPERIENCE REQUIREMENTS

  • Progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems.
  • Knowledge and experience with health care information/cost accounting systems.
  • Excellent interpersonal skills, well-developed verbal and written communication skills, and experience working with multi-disciplinary teams.
  • Demonstrated proficiency with Microsoft Office Suite.
  • Strong analytical and critical thinking skills.
  • Ability to synthesize data and build an argument or approach based upon the data.
  • Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Highly Desired:

Three (3) to five (5) years progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems

Clinical or business experience in a major healthcare organization.

  • Call Center experience.
  • Epic experience is highly preferred.
  • Ability to lead and manage in a changing environment
  • Strong analytical, problem-solving, decision-making, and organizational skills.
  • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Ability to adapt to organizational needs and work on multiple special projects simultaneously.
CERTIFICATION AND LICENSURE REQUIREMENTS (MAY VARY BASED ON DEPARTMENT NEEDS).
  • Pharmacy Technician Certification
REQUIRED SKILLS
  • Analytical Skills
  • Collaborative Skills
  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Detail Oriented
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • Good Reasoning Skills
  • Multi Line Telephone Operational Skills
  • Multitasking
  • Problem Solving Skills
  • Strong Team Player
  • Initiative and Self-Directed Skills
  • Microsoft Office
  • Microsoft Excel