Deli Clerk

Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Responsibilities: Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Offer product samples to help customers discover new items or products for which they inquire about. Inform customers of deli/bistro specials. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink. Recommend deli/bistro items to customers to ensure they get the products they want and need. Use all equipment in deli/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines. Prepare food to Company standards. Adequately prepare, package, label and inventory ingredients in merchandise. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: Ability to handle stressful situations Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience Education Level: None Required Certifications/Licenses: None Position Type: Part-Time Shift(s): Evening / Second Shift Regions: Midwest Posting States: Ohio Company Overview Kroger, one of the world's largest retailers, employs more than 368,000 associates who serve customers in 2,641 supermarkets and multi-department stores in 34 states and the District of Columbia under two dozen local banner names including Kroger, City Market, Dillons, Food 4 Less, Fred Meyer, Fry's, Harris Teeter, Jay C, King Soopers, QFC, Ralphs and Smith's. The company also operates 786 convenience stores, 327 fine jewelry stores, 1,218 supermarket fuel centers and 38 food processing plants in the U.S. Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations. Kroger contributes food and funds equal to 200 million meals a year through more than 80 Feeding America food bank partners. Posting Notes: OH || Cincinnati || 4777 Kenard Ave || 45232 || Kroger Stores || [[mfield2]] || Customer Service; Deli/Bakery; Store Operations || Employee || Non-Exempt || Part-Time || None Nearest Major Market: Cincinnati Job Segment: QA, Quality Assurance, Food Safety, 2nd Shift, Part Time, Quality, Technology, Night #J-18808-Ljbffr