Receptionist - Lexus of Ann Arbor

4 weeks ago


Ann Arbor, United States Germain Automotive Full time

Germain Lexus of Ann Arbor is looking for a receptionist. Working hours for this position will be Monday - Saturday working 40 hours per week. Compensation will be $15.00 per hour.

WHY YOU'LL LOVE IT HERE

Germain Automotive Partnership is known for high Member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:

Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle

Responsibilities

  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours to include weeknights & weekends
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance


- A valid driver's license is required

- Ability to pass a pre-employment background check and drug screen is required

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