Client Care Associate

4 days ago

Buzzards Bay, United States Cape Cod Veterinary Specialists Full time
Description

Part-Time Client Care Associate (Overnight)

Are you ready to make a difference for pets and their families during critical moments? Cape Cod Veterinary Specialists is seeking an experienced, compassionate, and detail-oriented Client Care Associate to join our team in Buzzards Bay, MA. This overnight position offers the unique opportunity to be the face of our hospital during some of the most critical hours, ensuring that clients receive the highest level of care and service.

About the Role:

As a Client Care Associate (CCA), you will be the first and last point of contact for our clients, playing a crucial role in shaping their experience. You will support our medical team by facilitating emergency and specialty appointments, managing communications with referring veterinarians, and processing financial transactions. This position does not involve direct animal care but focuses on client service and communication.

Key Responsibilities:
  • Greet clients and manage check-ins for emergency and specialty appointments.
  • Schedule, confirm, and manage appointments with precision and professionalism.
  • Maintain accurate and organized electronic medical records (EMR).
  • Provide clear estimates, process payments, and handle deposits.
  • Communicate medical records to referring veterinarians.
  • Manage client phone calls, directing them appropriately and compassionately.
  • Maintain a clean and professional front desk and lobby environment.
  • Offer emotional support to clients in high-stress situations.
Salary, Schedule, and Benefits:
  • Hourly Rate: $18-$20 (commensurate with experience).
  • Schedule: Thurs-Sat overnights, 11:00 p.m. to 7:00 a.m. (including a holiday rotation).
  • Initial Training: Day and swing shifts.
  • Benefits Include:
  • Paid PTO and holidays
  • Uniform allowance
  • Full-time Veterinary Social Worker on-site for support
  • Employee Assistance Program (EAP)
Qualifications:
  • Previous experience in a veterinary hospital preferred
  • This position may be open to the right person who expresses a genuine desire and is eager to learn
  • Strong computer skills (Word, Excel) and ability to learn veterinary software.
  • Experience with basic office equipment (fax machines, credit card terminals, etc.).
  • Confidence in handling multiple tasks and interacting with clients.
  • Strong communication skills, professionalism, and a positive, team-focused attitude.
Our Core Values:

At CCVS, we believe in:
  • Getting it Done Right
  • Respect
  • Compassion
  • Going the Extra Mile
  • Embracing the Madness (excellence under pressure)

About Us:

Cape Cod Veterinary Specialists is the region's leading specialty and emergency-critical care hospital with locations in Buzzards Bay and Dennis, MA. As part of a growing team of over 20 specialists, we provide gold-standard medical care to pets across Cape Cod and the Islands. We value a collaborative, supportive environment where you can grow as a professional while helping deliver exceptional patient care.

Join Us:

If you're passionate about client service and thrive in an overnight schedule, we'd love to hear from you. Join a team that values your growth and supports a fulfilling career.

Cape Cod Veterinary Specialists - A United Veterinary Care Partner hospital, committed to providing excellent care for our patients and a sustainable, rewarding career for our team members. All applicants are required to pass a drug test as part of our commitment to maintaining a safe and drug-free work environment

  • Client Care Associate

    6 days ago

    Buzzards Bay, United States Cape Cod Veterinary Specialists Full time

    DescriptionPart-Time Client Care Associate (Overnight) Are you ready to make a difference for pets and their families during critical moments? Cape Cod Veterinary Specialists is seeking an experienced, compassionate, and detail-oriented Client Care Associate to join our team in Buzzards Bay, MA. This overnight position offers the unique opportunity to be the...

  • Client Service Associate

    6 months ago

    Buzzards Bay, United States Buzzards Bay Veterinary Associates Full time

    Description Position at Buzzards Bay Veterinary Associates Client Service Associate - Part-timeBuzzards Bay Veterinary Associates is located near Cape Cod in the vibrant town of Buzzards Bay, Massachusetts. We are seeking a Part-Time Client Care Associate to join our close-knit team! Our mission is to be the "Hometown Veterinarian" in a pleasant and...

  • Client Service Associate

    3 months ago

    Buzzards Bay, United States Buzzards Bay Veterinary Associates Full time

    Description Position at Buzzards Bay Veterinary Associates Client Service Associate - Part-time Buzzards Bay Veterinary Associates is located near Cape Cod in the vibrant town of Buzzards Bay, Massachusetts. We are seeking a Part-Time Client Care Associate to join our close-knit team! Our mission is to be the "Hometown Veterinarian" in a pleasant and...

  • Veterinary Client Care Specialist

    2 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Client Service AssociateBuzzards Bay Veterinary Associates is a vibrant veterinary practice located in the heart of Buzzards Bay, Massachusetts. We are seeking a Part-Time Client Care Associate to join our close-knit team.About UsWe are a proud United Veterinary Care Partner hospital, dedicated to providing advanced veterinary medicine, surgery, dentistry,...

  • Veterinary Client Care Specialist

    1 month ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Client Service AssociateBuzzards Bay Veterinary Associates is a vibrant veterinary hospital located in the heart of Massachusetts, seeking a Part-Time Client Care Associate to join our close-knit team.About UsWe are a proud United Veterinary Care Partner hospital, dedicated to providing advanced veterinary medicine, surgery, dentistry, and preventative care...

  • Veterinary Client Care Specialist

    2 days ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Client Care Associate OpportunityWe are seeking a compassionate and detail-oriented Client Care Associate to join our team at Buzzards Bay Veterinary Associates. As a valued member of our hospital team, you will be the first and last point of contact for our clients, providing a warm and welcoming experience for all who visit our practice.About the RoleThis...

  • Veterinary Client Care Specialist

    4 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    About UsBuzzards Bay Veterinary Associates is a leading veterinary practice located in the heart of Buzzards Bay, Massachusetts. We are committed to providing exceptional care to our patients and their owners.Job SummaryWe are seeking a Part-time Client Care Associate to join our team. As a Client Care Associate, you will be the first point of contact for...

  • Customer Care Associate

    2 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    We are seeking a compassionate and self-motivated individual to join our team as a Client Service Associate at Buzzards Bay Veterinary Associates. Our mission is to provide exceptional patient care and a welcoming experience for our clients in a collaborative and pleasant atmosphere.A Client Service Associate is the first point of contact for our clients and...

  • Client Service Representative

    1 month ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    About UsBuzzards Bay Veterinary Associates is a leading veterinary practice dedicated to providing exceptional care to our patients and their owners. We are committed to creating a welcoming and collaborative environment for our clients and staff.Job SummaryWe are seeking a Part-time Client Care Associate to join our team. As a Client Care Associate, you...

  • Client Service Representative

    1 week ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    About UsBuzzards Bay Veterinary Associates is a leading veterinary practice dedicated to providing exceptional care to our patients and their owners. We are committed to creating a welcoming and collaborative environment for our clients and staff.Job SummaryWe are seeking a Part-time Client Care Associate to join our team. As a Client Care Associate, you...

  • Veterinary Associate

    2 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Buzzards Bay Veterinary AssociatesWe are seeking a compassionate and self-motivated Associate Veterinarian to join our close-knit team. Our hospital offers advanced veterinary medicine, surgery, dentistry, and preventative care, with no on-call hours. We provide great mentorship for new graduates and a fully loaded technological practice with a closely...

  • Caregiver - All Levels

    9 hours ago

    Buzzards Bay, Massachusetts, United States Associated Home Care Full time

    Job OpportunityAssociated Home Care is seeking a compassionate and dedicated Caregiver to provide exceptional in-home care to our clients.Responsibilities:Assist clients with daily living activities, including errands, light housekeeping, meal preparation, and transportation.Provide personal care services, such as dressing, bathing, and mobility...

  • Veterinarian Associate

    4 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Part-Time Associate Veterinarian OpportunityBuzzards Bay Veterinary Associates is seeking a compassionate and self-motivated Part-Time Associate Veterinarian to join their close-knit team. As a member of our team, you will have the opportunity to provide advanced veterinary medicine, surgery, dentistry, and preventative care to our patients.We offer a fully...

  • Veterinary Associate

    2 days ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Part-Time Associate Veterinarian OpportunityBuzzards Bay Veterinary Associates is seeking a compassionate and self-motivated Part-Time Associate Veterinarian to join their close-knit team. Our hospital offers advanced veterinary medicine, surgery, dentistry, and preventative care, with no on-call hours.We provide great mentorship for new graduates and a...

  • Veterinarian Associate

    3 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    Part-Time Associate Veterinarian OpportunityBuzzards Bay Veterinary Associates is seeking a compassionate and self-motivated Part-Time Associate Veterinarian to join their close-knit team.We offer advanced veterinary medicine, surgery, dentistry, and preventative care, with no on-call hours. Our hospital is equipped with state-of-the-art technology and is...

  • Veterinary Associate Position

    4 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    ### Position Overview At Buzzards Bay Veterinary Associates, we're seeking a compassionate and self-motivated Part-Time Associate Veterinarian to join our close-knit team. Our hospital offers advanced veterinary medicine, surgery, dentistry, and preventative care, with no on-call hours. We provide great mentorship for new graduates and a fully loaded...

  • Veterinary Associate Position

    4 weeks ago

    Buzzards Bay, Massachusetts, United States USVTA Full time

    USVTA is seeking a Part-Time Associate Veterinarian to join their team. The ideal candidate will have a Doctor of Veterinary Medicine (DVM) degree and a State Veterinary Board License in good standing. **About the Role** As a Part-Time Associate Veterinarian, you will be responsible for providing advanced veterinary medicine, surgery, dentistry, and...

  • Veterinary Associate Position

    4 weeks ago

    Buzzards Bay, Massachusetts, United States Buzzards Bay Veterinary Associates Full time

    About UsBuzzards Bay Veterinary Associates is a close-knit team offering advanced veterinary medicine, surgery, dentistry, and preventative care with no on-call hours. We provide great mentorship for new graduates and a fully loaded technological practice with a closely associated ER/Spec hospital nearby.Our LocationWe are conveniently located one hour from...

  • Emergency Veterinary Associate Supervisor

    3 months ago

    Buzzards Bay, United States Cape Cod Veterinary Specialists Full time

    DescriptionVeterinary Emergency Associate Supervisor Cape Cod Veterinary Specialists is looking for an Emergency Associate Supervisor to join their current team of specialists and associates. About this Role Join our team as an Emergency Associate Supervisor and become a part of a collaborative and dynamic group of healthcare professionals. In this role,...

  • Client Associate Registered Client

    2 days ago

    Green Bay, Wisconsin, United States RBC Wealth Management Full time

    Job SummaryEmbrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch.Key ResponsibilitiesBuild and maintain professional relationships with clients by assisting...