Restoration Manager

1 month ago

Phoenix, United States Xactly byGTE Full time

Restoration and Mitigation Company is looking for an experienced Restoration Manager to join their team

As the Restoration Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

  • Manage the customer experience and overall customer satisfaction.
  • Manage the client experience and overall client satisfaction.
  • Provide priority response to potential customers.
  • Preform inspections for potential customers who are in need of mitigation services
  • Develop scope of work for projects and review estimates.
  • Accurately document and communicate all project information on a daily basis for each project
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule crews and resources to provide service on active projects.
  • Coordinate and oversee Restoration services with crews and subcontractors.
  • Document and/or review job file to support the services provided.
  • Maintain communication with internal and external stakeholders.
  • Manage Production/Restoration expenses.
  • Manage equipment and materials (assets).
  • Follow and oversee safe work practices and adherence to safety and risk management guidelines.
  • Train Production/Restoration personnel.
  • Recruit Production/Restoration personnel.
  • Manage Production/Restoration personnel.
  • Continued development of leadership and management skills, as well as restoration expertise.
  • Other tasks/duties as required by employer.

Requirements
  • High school diploma/GED.
  • Minimum 3 years of experience in operations.
  • Minimum 1 year management and/or supervisory experience.
  • Strong interpersonal skills, leadership skills, and management skills.
  • Effective written and oral communication skills
  • IICRC certifications preferred.

Salary $70,000 to $75,000 DOE Plus Bonus Structure.
Benefits Package.

About Xactly byGTE: We at Xactly byGTE have a laser-like focus on finding and placing talent for companies in the mitigation and restoration industry. Our mission is finding great talent for great companies. Please visit our website for more information.

Xactly byGTE is an Equal Opportunity Employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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