Director, Specialty Pharmacy Provider

Director, Specialty Pharmacy Strategy & Patient Engagement United States - New York - New York City United States - Pennsylvania - Collegeville United States - Tennessee - Memphis United States - Massachusetts - Cambridge Pfizer is hiring multiple strategy roles across Rheumatology-Gastrointestinal and Oncology therapeutic areas. This role is responsible for setting the Specialty Pharmacy Strategy for Pfizer’s Rheumatology-Gastrointestinal and Oncology products to drive optimal medication access and patient adherence. Responsibilities include working with the brand teams to develop patient support programs, in conjunction with Specialty Pharmacy Customers, to remove patient access barriers to Pfizer medications and prevent patients from early therapy discontinuation. The individual should possess a combination of creative, strategic and analytical skills with strong communication/presentation capabilities to help achieve the business unit goals through the Specialty Pharmacy customer channel. Role Responsibilities Develop and implement the Specialty Pharmacy Strategy and tactical plan for US Rheumatology-Gastrointestinal / Oncology products inclusive of the product distribution model and minimizing barriers for patients to start and stay on the prescribed Pfizer medication through the Specialty Pharmacy customer channel. Identify market trends and develop proactive strategies/solutions to support the Rheumatology-Gastrointestinal and Oncology patient treatment journey through the Specialty Pharmacy customer channel. Define and maintain the product distribution models to ensure patients have access to Pfizer’s products. Subject matter expert of the patient’s treatment and prescription journey at the product-specific level to understand patient pain points to start and stay on therapy. Collaborate with brand teams (medical, consumer, market research), Specialty Access Solutions (SAS) data analytics, SAS patient services and Specialty Pharmacy clinical teams to align on addressable pain points and solutions. Point of contact with brand team to communicate product performance (medication fills, compliance and persistency), challenges and trends within the Specialty Pharmacy customer channel. Lead Specialty Pharmacy quarterly product insights reviews with brand teams in collaboration with SAS data analytics team. Through Specialty Pharmacy quarterly insights, internal data dashboards and Specialty Pharmacy customer insights maintain a continuous understanding of Specialty Pharmacy product performance to identify risks and solutions to overcome issues (i.e. Rx abandonment, fill rates, time to fill, early therapy discontinuation, lack of medication/disease education, side effect management, importance of compliance and persistency). Lead appropriate agenda items, including meeting follow up actions, for Specialty Pharmacy customer periodic business reviews (PBRs) and customer meetings focused on individual products in collaboration with brand teams, SAS operations, SAS analytics and Specialty National Account Directors. Collaborate with brand, market research and medical teams to ideate, develop and implement innovative patient support programs to support medication fill rates and improve compliance and persistency to patients on a Pfizer product through the Specialty Pharmacy clinical staff. Collaborate with the Specialty National Account Directors to consult with Specialty Pharmacy customers on design of patient support programs as well as seek insights into the patient treatment journey and market trends. Develop concept review presentations and business rationale documentation to outline the patients’ needs and clinical rationale to implement patient support programs directly to patients on a Pfizer product through Specialty Pharmacy customers. Obtain approval from legal, privacy and drug safety unit in collaboration with SAS operations team. Develop patient support program materials, submit RC submissions into GCMA and gain brand medical, legal and regulatory approvals. Provide patient forecasts for Specialty Pharmacy patient support programs and collaborate with SAS operations to create estimated costs for programs. Provide program budget forecasts and manage with brand teams/finance. Collaborate with SAS operations team to engage in contract development (based on fair market value) for Specialty Pharmacy patient support programs, reviews, and redlining procedures to enhance resolution and ensure risk mitigation in strong partnership with legal. Ensure that the implementation of patient support programs, through Specialty Pharmacy customers, are aligned and in compliance with all Pfizer, regulatory and legal policies, and procedures by working closely with SAS operations, legal, privacy, global procurement and drug safety unit teams. Develop training materials for patient support programs for Specialty Pharmacy clinical staff. Conduct program training with the Specialty Pharmacy clinical staff. Establish metrics to assess patient support programs. Monitor patient support program performance and adjust as needed. Identify and communicate situations, issues, or emerging areas that are potentially in conflict with Pfizer Specialty Pharmacy/Data SOPs and policies to the Sr Director/Team Leader and/or assigned compliance/legal partner. Troubleshoot field-based requests relating to product supply and distribution of Pfizer products. Collaborate with cross-functional colleagues across multiple departments such as Legal, Privacy, Compliance, Procurement, Drug Safety Unit, Brand Teams, Medical, Regulatory, Specialty National Account Directors, SAS Operations, SAS Data Analytics, USMA Access Leads, Payer Brand Marketers, Field-based Representatives, Trade, Digital and Specialty Pharmacy customers. BASIC QUALIFICATIONS Bachelor's degree minimum required. Experience in Rheumatology-Gastrointestinal and Oncology therapeutic areas (both oral and IV-administered products). Required: Minimum 10+ years of successful experience in Pharmaceutical and/or with Specialty Pharmacy, in commercial functions involving strategy development and/or strategic initiatives (e.g., consumer brand marketing, advertising agency, HCP brand marketing, payer brand marketing, clinical patient education, specialty pharmacy). Understands the specialty product and patient medication fill and adherence journeys. Ability to identify gaps and solutions to minimize Rx abandonment and/or early therapy discontinuation. Strong strategic thinking skills, as evidenced by the ability to tee up the right questions, identify alternative scenarios, articulate resulting implications, and develop recommendations for decision-making or action. Creative thinking mindset to design consumer solutions that meet their needs in managing their medical condition and medication to live a healthier life. Clinical mindset with ability to clearly articulate medication profiles, complex regimens and adverse events. Demonstrates strong strategic and analytic skills sets. Ability to consult with Specialty Pharmacy customers (Clinicians) and align on mutual collaborations. Understands trends and market dynamics in US healthcare and biopharmaceuticals, is aware of competitor strategies, and understands the potential impact to medication access and adherence. Ability to understand and translate market and competitive dynamics into strategic implications for the BUs. Strong communications with ability to present to senior leadership teams. Ability to respond effectively to multiple priorities and tight timelines; ability to handle multiple tasks simultaneously. Ability to effectively work in a matrix organization. Other Job Details: Last Date to Apply for Job: October 16th, 2024 Position is hybrid and will require to work 2 to 3 days per week on-site. Locations: NYHQ or PA - Collegeville or MA - Cambridge or CT - Groton or TN - Memphis or MO - St Louis or FL - Tampa or IL - Lake Forest Ability to travel (~25% time) to Pfizer sites and Specialty Pharmacy customer sites based on business needs. Eligible for employee referral bonus. Not eligible for relocation package. Salary and Benefits: The annual base salary for this position ranges from $161,600.00 to $269,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share-based long-term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.* The annual base salary for this position in Tampa, FL ranges from $145,400.00 to $242,400.00. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. #J-18808-Ljbffr