Patient Representative
2 weeks ago
About Diana Health Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us Role Description We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity. What you'll do * You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: * Provide warm client interactions * Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary * Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home * Ensure paperwork, consents, and insurance information is collected and complete * Managing the client schedule: * You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs * You anticipate schedule needs days and weeks in advance * You schedule client appointments in real-time as well as those made through our online platform * Insurance, payment, and billing : * Perform verification of benefit checks with insurance companies * Manage and collect client copays and payment balances * Discuss and set up payment plans with client * Front of the house management: * Work with the team to ensure the office is ready, set up, and prepared for the day * Collaborate on inventory, keeping the office pristine, and other tasks as they arise * Manage phone triage as necessary, coordinating between team members Qualifications * Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field * Proficiency with Google Suite or Microsoft Office Products * Strong computer skills; preferred familiarity with EMRs * Tendency to organize and create structure in a fast-paced, dynamic environment Attributes * You love interacting with people, practicing excellent communication and interpersonal skills * You are exceptional at managing many tasks * You focus on the details and are able to organize and prioritize them along the way * You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement * You thrive in highly collaborative, fast-paced environments Benefits * Competitive compensation * Health; dental & vision, with an HSA/FSA option * 401(k) with employer match * Paid time off * Paid parental leave Diana Health Culture * Having a growth mindset and striving for continuous learning and improvement * Positive, can do / how can I help attitude * Empathy for our team and our clients * Taking ownership and driving to results * Being scrappy and resourceful
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Patient Care Representative I
7 days ago
Tallahassee, United States Capital Health Plan Full timeJob Title: Patient Care Representative I (NVV CHA)Department: Nancy Van Vessem, MD Center for Healthy AgingHours per week: 40F/T or P/T status: Full timeSchedule/Hours: M-F, 8 am - 5 pmJob Summary:Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record...
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Patient Care Representative I
7 days ago
Tallahassee, United States Capital Health Plan Full timeJob DescriptionJob DescriptionJob Title: Patient Care Representative I (NVV CHA)Department: Nancy Van Vessem, MD Center for Healthy AgingHours per week: 40F/T or P/T status: Full timeSchedule/Hours: M-F, 8 am - 5 pmJob Summary:Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the...
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Patient Care Representative I
1 day ago
Tallahassee, United States Capital Health Plan Full timeJob DescriptionJob DescriptionJob Title: Patient Care Representative I (NVV CHA)Department: Nancy Van Vessem, MD Center for Healthy AgingHours per week: 40F/T or P/T status: Full timeSchedule/Hours: M-F, 8 am - 5 pmJob Summary:Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the...
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Patient Care Representative I
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Patient Care Representative I
1 day ago
Tallahassee, United States Capital Health Plan Full timeJob DescriptionJob DescriptionJob Title: Patient Care Representative I (Primary Care)Area/Department: ReceptionHours per week: 40F/T or P/T status: Full-timeSchedule/Hours: M-F, 8:00 am - 5:00 pm.Job Summary:Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health...
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Patient Care Representative I
7 days ago
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Tallahassee, United States The Curare Group, Inc Full timeInternal Medicine and Cardiology group in North Florida is seeking a dynamic Internal Medicine physician to join their practice. This is the premier group in the region for Internal Medicine and they have an existing patient base from recently retired physicians to immediately bring into someone's practice.Multi Specialty Group Partnership, Outpatient only....
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