Sr. Systems Engineer

2 weeks ago

Gaithersburg, United States SMART IT People Full time
Sr. Systems Engineer - Storage Services - Germantown, MD

Full-time position

Germantown/Gaithersburg, MD (Must live within 1 to 2 hour drive)

SMART IT People has an exciting full-time opportunity for a Sr. Systems Engineer in Storage Services with one of our clients in the Germantown/Gaithersburg, MD area. This is a remote role but must be available to travel to site for drive swaps and DR exercises.

Must have IBM Storage, Pure Storage, IBM Global Mirror experience and live within a 1 to 2 hour drive to the Germantown, MD.

Qualifications:

  • Deep understanding of multiple technical functions such as VMware, Storage NAS and SAN, network fundamentals
  • Hands-on administration and operation of scalable storage infrastructures
  • Experience in Storage hardware/software technologies such as:
  • IBM – Global Mirror
  • Pure – Pure1 Manage
  • EMC – Navisphere, SRDF, Avamar, Isilon, ActiveIQ, DataDomain, VMAX
  • HPE - 3PAR
  • Object Storage 
  • Block and File Storage management and optimization: upgrades, audits, performance monitoring and troubleshooting, migration, volume configuration and provisioning
  • Perform daily operations, problem research/resolution, and systems management tasks
  • Internal/External (SAN) DASD general understanding and support.
  • Possess a solid understanding of backup/replication technologies (IBM Global Mirror, Pure, NetApp Snapmirror, EMC SRDF)
  • Knowledge in Virtual Tape Library (VTL) solutions
  • Troubleshooting skills, analytical skills, experience in high availability/real time environment.
  • Must be able to work in an on-call rotation and support for Client Test Exercise or Disaster Declaration
  • Storage Area Networking (Brocade and/or Cisco MDS).
  • Cloud experience, specifically AWS, Azure, Google Cloud.
  • Automation scripting knowledge.
  • Excellent analytical abilities resulting in problem identification and resolution.

Education/Experience:

  • Bachelor’s degree or equivalent work experience (8 -10 years).
  • Storage Certifications are a Plus
  • Background check required

You will ensure the stability, integrity, and efficient operation of the Storage systems that support DR clients. The Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of Infrastructure Storage systems while mentoring team members with client support. 

Responsibilities include but not limited to:

  • Responsible for development & execution of processes and control systems to ensure the consistent delivery of highly available Storage platforms. 
  • Remediation of storage incidents including timely responses, thorough analysis, and all proper follow up actions.
  • Create and manage infrastructure architecture, requirements, design specifications and documentation
  • Responsible for the overseeing of incident queues to ensure service level service levels are met.

· Provides quality internal and external customer service surrounding the Company values.

  • Provides clear & accurate communications to the participating project team regarding assigned tasks to meet implementation deadlines and objectives.
  • Completes assigned installs and implementation projects in a timely fashion. 
  • Develops documentation of environments to accurately reflect the as-built information of the solution design and includes details of our Storage environments.

· Act as the primary resource for ensuring the successful completion of tasks assigned to deploy Storage solutions. 

· Alerts supervisor and project management representative of any hardware or Storage issues impacting delivery of services. 

· Has demonstrated a broader or advanced skill set and successfully completed advanced training to be able to provide support for more complex problem resolution. 

  • Pre-sales support - collaborate with Sales Engineer and Sales Executives and various groups to select appropriate design, process, and test to ensure the compatibility of system components for client solution.
  • Follows documented procedures for installing, maintaining, and administering server hardware and software environments. #J-18808-Ljbffr

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