Market Insight Analyst

3 weeks ago


Hartford, United States Tailored Management Full time
Title: Market Insight Analyst
Location: Bloomfield, CT - 06152 - Onsite
Working Hours: Monday - Friday 8am-5pm This is an onsite position.
Initial Assignment Length: 6 Months Contract

A global health insurance provider whose mission is to improve the health, well-being, and peace of mind of those the company serves. Become a part of this ever-growing, deeply caring, and collaborative healthcare industry leader today

Description:
Clients' enterprise survey platform team is expanding to align with increased demand of data management that will facilitate better reporting outcomes. This role will work with business and technical experts to support data engineering best practices related to customer voice of stakeholder data. The individual must have strong analytical and technical skills coupled with the ability to deliver a quality product on time. The individual will be expected to support both tactical and strategic data needs to support the organization.

Responsibilities:
•Manage the ETL process for the eNPS program and Clarabridge tool; including data collection from internal and external sources, validation, file and report generation, using APIs to move data in and out of multiple sources.
•Create and maintain documentation for current and future processes; including data flow visuals, data lineage, automated job inventory.
•Support ad hoc reporting requests utilizing multiple data sources.
•Own, resolve and close user stories in Jira.

Skills:
•Strong quantitative analytical and problem-solving skills
•Excellent written and verbal communication skills
•Exceptional customer service and interpersonal skills
•Has a consultative mindset takes pride and responsibility in work produced/results achieved
•Highly organized and tenacious about getting the details right
•Courage to ask questions and suggest improvements
•Ability to manage own time
•Ability to rapidly adapt to changing priorities

Top 3 Non-Negotiable Skills: SQL, Database Administration, Problem Solving

Education:
•Bachelor's degree with 5+ years of relevant experience - highly preferred
•Experience interpreting and defining business requirements for reporting needs or business problems
•Understanding of ETL processes, APIs, databases, and database management
•Experience with C++, Python, or other scripting languages
•Strong SQL querying skills using SQL Server, Oracle, Teradata, AWS, or other databases
•Has actively worked with survey platforms (ie. Verint, Qualtrics, Medallia)
•Proficient with Microsoft products (Word, Excel, PowerPoint, Visio)
•Experience with Data Visualization tools like Tableau
•Demonstrated ability to work on multiple tasks simultaneously
•Excellence with developing and maintaining process documentation
•Ability to identify gaps and opportunities in departmental process mapping of current state and the future state workflow

Should you accept an offer for a contract opportunity with our client, the following pre-employment items will be required: 7-year criminal background check, which will include verifying your highest level of education completed and your employment history for the last 7 years, and a urine drug test analysis (does not look for marijuana/THC). You may be required to provide documentation (copy of your diploma or licenses, W2's or Pay stubs) to help us verify this information.
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