Laboratory Courier

Typical pay range: $16.29 - $19.10****ST. CHARLES HEALTH SYSTEM****

****JOB DESCRIPTION****

****TITLE:**** Laboratory Courier

****REPORTS TO POSITION:**** Laboratory Specimen Processing and Courier Supervisor

****DEPARTMENT:**** Laboratory

****DATE LAST REVIEWED:**** December 10, 2018

****OUR VISION:**** Creating Americas healthiest community, together

****OUR MISSION:**** In the spirit of love and compassion, better health, better care, better value

****OUR VALUES:**** Accountability, Caring and Teamwork

****DEPARTMENTAL SUMMARY:**** The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

****POSITION OVERVIEW:**** The ****Laboratory Courier**** provides professional and courteous courier service to Outreach clients. This position does not directly manage any other caregivers.

****ESSENTIAL FUNCTIONS AND DUTIES:****

Delivers and pick-up of reports and specimens between St. Charles Health System facilities and Outreach Clients.

Performs administrative duties including answering phones, complete and deliver operations and occurance reports, and maintain and update courier schedules.

Practices client sensitivity and discretion at all times. Maintain confidentiality of patient and company information.

Performs care on St. Charles Health System vehicles, including cleaning and minor maintenance.

Adherence to policy and procedure for specimen handling and transport to maintain specimen integrity for high quality laboratory testing.

Fills supply orders for physician's offices and understands compliance policies.

Coordinates with laboratory staff, including Supervisor, Specimen Processors, and other couriers.

Participates in training and quality assurance programs and assist in training of other couriers.

Fills out problem identification forms and reports all client complaints/issues to supervisor.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

****EDUCATION****

****Required:**** High school diploma or equivalent.

****Preferred:**** N/A

****LICENSURE/CERTIFICATION/REGISTRATION****

****Required:**** Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements.

****Preferred:**** N/A

****EXPERIENCE****

****Required:**** N/A

****Preferred:**** Computer experience, customer service experience, and previous professional driving experience preferred.

****PERSONAL PROTECTIVE EQUIPMENT****

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

**PHYSICAL REQUIREMENTS:**

Continually (75% or more): Standing and walking, Carrying 1-10 pounds. The use and operation of a motor vehicle for Courier.

Frequently (50%): Lifting/ pushing or pulling 1-10 pounds, Pushing, pulling 11-25 pounds, Grasping / squeezing.

Occasionally (25%): Sitting, bending, climbing stairs. Lifting/carrying 11-25 pounds. Using clear and audible speaking voice and the ability to hear normal speech level.

Rarely (10%): Stoop, kneel, crouch, reaching overhead. Carrying, pushing, pulling 25-50 pounds, Keyboard operation

Never (0%): Climbing ladder/step-stool (varies by area), Lifting 25-50 pounds, Whispered speech level.

Exposure to Elemental Factors

Rarely (10%): Heat, cold, wet/slippery area, uneven surface.

Never (0%): Noise, dust, vibration, chemical solution.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

.

Schedule Weekly Hours:

30Caregiver Type:

RegularShift:

First Shift (United States of America)NoJob Family:

COURIERScheduled Days of the Week:

Shift Start & End Time:

1130-1800location2 LocationslocationBend, ORlocationBend, ORSt. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon.

The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.

For additional information, such as Career FAQ's, benefits, and why your dream job awaits, please visit our site.

St. Charles Health System is required by the Oregon state mandate to ensure all healthcare workers are fully vaccinated for COVID-19 or have applied for and been granted a medical or religious exception that can be reasonably accommodated for their role.