Retail Professional

4 months ago

Clarkston, United States Ace Hardware Full time

We are looking for energetic, customer focused Retail Professionals. Experience the locally owned difference. We believe that happy people give amazing customer service and that treating people fairly and compassionately makes happy employees. We are neighbors serving neighbors

The Best Parts of Working for your locally owned Ace:
•We've got the goods and keep up on the latest, greatest on trend products - you get a best in class employee discount.
•We are way more than a Hardware Store - We have signature departments such as Grilling, Coolers, Home Decor, Gift, and Custom Engraving - that pull customers in from all over the area.
•Fun and family matters - we offer flexible scheduling.
•Fantastic Co-Workers - enjoy working with people that smile because they like their job

Results and Relationships. What you can expect:

You need the money to pay your bills, but if working there (the relationship) stinks, you won't stick around. A great relationship starts with being treated like a professional.

Working here means:
•Full-timers have a consistent schedule, with consecutive days off. We can't promise that your schedule will never change. We believe that you should schedule doctor appointments and other life activities months in advance with confidence.
•You will know your schedule two weeks in advance. When we make a schedule, we like to stick to it No calling in to see if you are needed. No being forced to go home in the middle of a shift because there are not enough customers in the store. We expect you to step up when it is busy, so we step up when it is not.
•Smart, Professional, caring Managers.
•Your ideas matter. We are a family-run business in the best sense of the word. That means getting your great idea to the top is very easy. Some of the best changes have been associate's ideas. You will never hear "we have to check with corporate"
•Professional customer base. Because we are professionals, they treat us with the same respect and dignity that they expect at their job.
•Dealing with customers having a bad day is not your responsibility. It is ours-your job is to be polite and call a manager. We have your back.
•We put square pegs in square holes. Everyone has a talent or area where they excel. We love to find what people enjoy and let them do that.
•We don't assign busy work. We expect you to take ownership of solving the problems that you see.
•Training, both hands on and online.
•Advancement opportunities.

We are here to have fun and serve our neighbors - it's as simple as that.

Compensation Package:

That sounds like a great culture... but, I cannot pay my bills with unicorns and rainbows. We agree, which is why we have:
•Competitive Pay Range (Starting range: $12 for minors, $13-$14 for part time, $15-16 for full time, $17 for full time with Ace or other relevant trade experience)
•PTO - Vacation & Sick Days
•Bonus - paid twice yearly
•Blue Care Network Health Insurance
•Dental & Vision Insurance

* Pay rates effective after completion of training and are subject to change

* Benefits vary for full time & part time associates

What We Expect:

A professional with a sense of humor who wants to work with other professionals.

Our values are:

Be Helpful

Be Reliable

Be Professional

Be Positive

Take Ownership

Be Responsible

We want people who live and breathe those values. Someone who knows that doing a little extra work upfront means that everyone has less work in the end. A professional who cares more about the customer's problem than the customer does.

Hardware knowledge/experience is fantastic; it is not why we hire people.

We hire people that we would want to have lunch with for the next five years. Our philosophy is we can teach you about hardware; we cannot teach you how to be friendly, personable, and professional.

Areas / Departments

We are always looking for people with a passion in these areas:

Grilling / Outdoor Living

Lawn and Garden

Paint

Housewares / Gift / Engraving

Tools / Hardware / Nuts and bolts

Plumbing / Electrical

Point of Sale / Cashiers / Customer Service

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