Pest Control Service Technician

3 weeks ago

Austin, United States EcoShield Pest Solutions Full time

Overview:

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

Currently, we are hiring for Pest Control Service Technicians in your area Positions are available for those seasoned in the pest control industry or those just starting out. We welcome all applicants, but have found the most success in hiring outgoing, personable, and service-oriented individuals who operate with a strong work ethic, integrity, and a customer-centric attitude.

If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customers beds, barbecues, bungalows, and businesses

Pay and Benefits

The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)

For this role, we offer:

  • Competitive hourly rate ($17 DOE)
  • Additional compensation opportunities
  • Paid time off
    • Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
    • Paid Vacation
    • 10 company-paid holidays
  • Benefits (employee as well as family)
    • Medical
    • Health Savings Account (HSA)
    • Dental
    • Vision
    • Voluntary Life
    • Short-Term and Long-Term Disability
    • 401(k), with match of 100% of the first 3% of each employees contribution and 50% of the next 2%
    • Employee Assistance Program
    • Rally Health and Wellness Program
    • Employee and Friends/Family Discounted Pest Control Services


Responsibilities:

What will I be doing in this position?

We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:

Our Service Technicians are responsible for providing 5-star customer service to our existing customers on regular maintenance appointments while applying chemicals and other manual solutions to eliminate pests.

  • Safely store, mix, apply or spray pesticide chemicals or other manual solutions to building interiors and exteriors, utilizing appropriate Personal Protective Equipment (PPE)
  • Conduct inspections to identify infestations or conditions conducive to infestations of insects or other vertebrate pests and deliver tailored solution for customers. If a solution is unable to be identified, the Technician will communicate with the office
  • Interact with customers, face-to-face, to explain service features and benefits
  • Follow scheduled routes, communicate with office staff and managers, and maintain accurate and organized service records
  • Regularly operate and maintain a company vehicle while keeping the vehicle and other equipment in clean and working order, while adhering to the Company Vehicle Policy
  • Manage inventory, equipment and chemicals and report to the branch for restocks
  • Utilize technology to manage appointments and maintain customer service records
  • Have a commitment to safety in all job areas, including driving, service, and training; this includes participation in on-site meetings and training
  • Adhere to policies and regulations of governing entities where compliance is required

Physical Demands and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl, under or over objects.
  • The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move over 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee regularly works in outside weather conditions and can be regularly exposed to extreme temperatures, including wet and/or humid conditions.
  • The noise level in the work environment is usually moderate.


Qualifications:

Am I qualified for this position?

While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:

  • Must be 21 years of age or older (insurance carrier may make some age-based exceptions) and possess an active driver's license with an MVR that meets insurance requirements

  • Have a commitment to safety in all job areas: driving, service, and training
  • Have a commitment to honest and exceptional customer service
  • Are willing to work Monday - Saturday and some holidays
  • Earn and maintain the state required training and licensing (training will be provided)

Specific consideration will be given to candidates who meet the above qualifications and who:

  • Have 6+ months of experience in the pest control industry
  • Have 6+ months of customer service experience
  • Already possess the state required pest control licensing
  • Have experience operating a Company vehicle

The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer

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