Repair Coordinator

1 month ago


Fort Lauderdale, United States COMPLETE TURBINE SERVICES Full time

Job DetailsLevelEntryJob LocationCTS Engines Fort Lauderdale - Fort Lauderdale, FLPosition TypeFull TimeTravel PercentageNegligibleJob CategoryAdmin - ClericalDescriptionPOSITION SUMMARY:Routes parts out for repair to MRO repair shops and works alongside the Planners to ensure parts are returned on time and meet our customers' requirements. JOB RESPONSIBLITIES:Create repair orders for parts being sent out for repairsHandles customer issues regarding material services activitiesAnalyzes vendors requests- emails triage, processing and follow-up. Participate in special projects - customers' and vendor meetings, conference calls.Controls the returns of unserviceable parts and constantly updates database Monitors backorder and repair order management, maximizing the efficiency of inventory and overall material costs. Interacts and follows up with several departments/ sites to resolve customer issues concerning exchanges, part returns, including issues of quantities, technical specifications, serial numbers, etc.Attend daily, weekly, etc. meetings to ensure knowledge of area to better assist customers and teamContinually seeks opportunities in improve process flow and work efficiency.Performs other tasks as requested periodically.ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIESEducation: High School Diploma.Experience:Minimum 3 years' experience in Aviation Material Support & Services activities.Familiarization of aircraft parts; CF6-80A, CF6-50, CF6-80C2, PW2000Experience with Quantum.Knowledge, Skills & Abilities:Knowledge of aircraft engine partsDemonstrate negotiation techniques, and customer services techniques.Analysis and planning skillsGood oral and written communication skillsDetail orientedStrong organizational skills and the ability to multi-task.Comprehends value-based management fundamentals (Shareholder Satisfaction x Customer Satisfaction x Employee Satisfaction)Proficient in Internet Explorer, Microsoft office (Word, Excel, PDF).Proficient in logistics movements



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