Software Developer II

UJET is reimagining the contact center for modern consumers and brands. Our one-of-a-kind architecture delivers an entirely new foundation for security, reliability, and scale across customer service operations. A full voice and digital engagement suite is complemented by powerful AI and advanced analytics capabilities, and easy-to-use, intuitive design to make life easier for everyone involved - from customers and agents to supervisors and executives - all while driving meaningful operational efficiencies. Smart device capabilities like channel blending, photo and video sharing, and biometric authentication are available to deploy for full CX transformation when you’re ready. Innovative brands like Instacart, Turo, Wag, and Atom Tickets trust UJET to deliver exceptional CX, no matter their size or location.So can you. UJET is searching for Software Developers II to join our growing Engineering team The ideal candidate is a software engineer who has experience shipping products and is meticulous with code style and quality, with the ability to own end-to-end architecture. Responsibilities Reporting to the Manager, Engineering, design and development of the company’s software-as-a-service (SaaS) applications by analyzing corporate needs and generating business statistics embedded in software applications by plugging data into algorithms. Collaborate closely with internal and external stakeholders on end-to-end technical software design process for software engineers and liaise with program and product managers. Translate business objectives into full-stack technical requirements to be implemented by frontend and backend software engineers. Integrate 3rd-party vendor software for SaaS customers ranging from start-ups to enterprises by architecting RESTful APIs in AWS Cloud and using SQL to design data models for efficient databases. Serve as a technical point of contact with UJET’s software vendors on clients’ integration projects, and create front-end code for CRMs (Customer Relationship Management). Analyze and refactor code to increase software performance with features ensuring high availability, low latency, and auto scalability. Gather technical requirements, apply synchronous and asynchronous design patterns, and deliver frontend and backend software products inside architectural framework with speed and quality. Requirements Associate’s degree in Software Development, Statistics, Data Analytics, Actuarial Science, Mathematics, or a related field. 36 months experience in the job offered or as Software Developer, Web Developer, or a related field. 12 months related experience participating in the end-to-end technical software design process, translating business objectives into full-stack technical requirements; generating business statistics by plugging data into algorithms; and working on frontend and backend software in architectural framework. Demonstrable experience integrating 3rd-party vendor software for SaaS customers ranging from start-ups to enterprises; using Angular JS and VueJS. As this is a customer facing position, the candidate should have excellent interpersonal skills and is able to work with customers and partners with varying technical aptitudes. Excellent communication skills – written, verbal, presentation and interpersonal. Must be a collaborative team player, providing constant positive support and assistance to teammates and co-workers. Annual US Salary: $150,000 Permits telecommuting from anywhere in US as permitted by company hiring policies. Please respond to: Jennifer Baxter, VP of HR, UJET, Inc., 535 Mission Street, 14th Floor, San Francisco, CA 94105 or recruiting@ujet.cx. Compliance Responsibilities Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities. Why UJET? In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more UJET is an Equal Opportunity Employer. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat). UJET is an Equal Opportunity Employer Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat). Compliance Responsibilities Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities. Why UJET? In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in UJET’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability

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