Desktop Support Specialist

3 weeks ago

Lititz, United States CareerBuilder Full time

Job Title : Desktop Support Specialist
Location : 400 W Lincoln AveLititz, PA 17543
Duration : 3+ Months
Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
Provides complex technical input to the Desktop Services team (L3) and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
Responsible for partnering with the business units supported to understand the business impact of support issues.
Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.
Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
Demonst***s creativity and initiative in problem solving.
Technical documentation of hardware/software additions or changes.
Updates inventory additions and changes to the inventory database.
Updates and closes trouble tickets and service requests.

SKILLS NEEDED
2+ years of progressive experience support of Lab and Manufacturing environment.
Advanced knowledge and understanding of Windows desktop operating systems.
Intermediate knowledge and understanding of Mac OS (Laptops, iPad, iPhone)
Intermediate knowledge of Audio Video equipment for meeting support. Zoom room, Logitech and Lenovo Hub.
Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 7, 10) and office automation software, with expert level knowledge in at least one area of specialization.
Ability to perform troubleshooting and analysis of Microsoft Office Suite of products O365.
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of PC-to-Mainframe access.
Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
A demonst***d ability to encourage and model positive cross-team partnerships.
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
Audio Video setup and troubleshooting skills.
Knowledge of printer Maintenance.

PREFERRED QUALIFICATIONS
College degree in Business or Computer Science
Microsoft Certified Systems Engineer (MCSE)

Indotronix is an Equal Opportunity Employer
#J-18808-Ljbffr

  • Desktop Support Specialist

    3 days ago

    Lititz, United States Indotronix International Corporation Full time

    Job Title : Desktop Support Specialist Location : 400 W Lincoln AveLititz, PA 17543 Duration : 3+ Months •Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies....

  • Media and Technical Specialist

    4 weeks ago

    Lititz, United States Lititz United Methodist Church Full time

    **POSITION SCOPE**: The Media and Technical Specialist is to oversee the Media and Technical Ministries of the church and will be responsible for overseeing the church’s efforts in using multimedia technology to enhance our worship services. They will act in accordance with LUMC’s core values and mission statement. **POSITION ACCOUNTABILITY**: The Media...

  • Media Technical Specialist

    1 week ago

    Lititz, United States Lititz UMC Full time

    Job DescriptionJob DescriptionPOSITION SCOPE: The Media and Technical Specialist is to oversee the Media and Technical Ministries of the church and will be responsible for overseeing the church’s efforts in using multimedia technology to enhance our worship services. They will act in accordance with LUMC’s core values and mission statement. POSITION...

  • Finance Specialist

    4 weeks ago

    Lititz, United States Tristarr Recruiting Full time

    Job DescriptionJob DescriptionAre you passionate about finance and eager to dive into a dynamic role that offers diverse responsibilities? Look no further! We're seeking a skilled Finance Specialist to join our client's team and make a significant impact.As a Finance Specialist, you'll play a pivotal role in executing various financial functions,...

  • Finance Specialist

    2 weeks ago

    Lititz, United States Tristarr Recruiting Full time

    Job DescriptionJob DescriptionAre you passionate about finance and eager to dive into a dynamic role that offers diverse responsibilities? Look no further! We're seeking a skilled Finance Specialist to join our client's team and make a significant impact.As a Finance Specialist, you'll play a pivotal role in executing various financial functions,...

  • Sales and Service Specialist

    3 weeks ago

    Lititz, Pennsylvania, United States Fulton Bank Full time

    Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience of our...

  • Sales and Service Specialist

    3 weeks ago

    Lititz, Pennsylvania, United States Fulton Bank Full time

    Employee Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience...

  • Nurse Educator

    1 week ago

    Lititz, United States UPMC Full time

    The Nurse Educator, a professional registered nurse, has the authority, responsibility and accountability for delivery of nursing education. Orientation, continuing education and ongoing support for the nursing staff are the main objectives. The Nurse Educator must demonstrate the knowledge and educational skills necessary to assess, plan and provide the...

  • Manufacturing Technician Intern

    1 week ago

    Lititz, United States Woodstream Full time

    Job DescriptionJob Description  SCOPE & BASIC FUNCTION:  Manufacturing Technician Interns possess technical expertise. Interns will shadow Technicians to gain an understanding of the operation, with the goal of the ability to make simple adjustments while working alongside Technicians, assist in changeovers and maintenance of industrial equipment used to...

  • Nurse Educator

    2 hours ago

    Lititz, PA, United States University of Pittsburgh Medical Center Full time

    The Nurse Educator, a professional registered nurse, has the authority, responsibility and accountability for delivery of nursing education. Orientation, continuing education and ongoing support for the nursing staff are the main objectives. The Nurse Educator must demonstrate the knowledge and educational skills necessary to assess, plan and provide the...

  • NURSE EDUCATOR

    4 weeks ago

    Lititz, PA 17543, USA, United States University of Pittsburgh Medical Center Full time

    The Nurse Educator, a professional registered nurse, has the authority, responsibility and accountability for delivery of nursing education. Orientation, continuing education and ongoing support for the nursing staff are the main objectives. The Nurse Educator must demonstrate the knowledge and educational skills necessary to assess, plan and provide the...

  • NURSE EDUCATOR

    6 days ago

    Lititz, PA 17543, USA, United States UPMC Full time

    The Nurse Educator, a professional registered nurse, has the authority, responsibility and accountability for delivery of nursing education. Orientation, continuing education and ongoing support for the nursing staff are the main objectives. The Nurse Educator must demonstrate the knowledge and educational skills necessary to assess, plan and provide the...